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For Companies Our Private Shopping team are now looking for a Commis Waiter to help deliver an exceptional five‑star dining experience within The Penthouse. This is a fast‑paced, service‑driven role where you will support the waiting team, maintain flawless operational standards, and ensure guests enjoy a seamless and memorable visit.
About the Role
As a Commis Waiter, you will work closely with Supervisors and Assistant Managers to support the full operation of our luxury F&B service. You’ll play an essential part in maintaining smooth communication between the kitchen and bar teams, delivering dishes quickly and accurately, and ensuring all lounge and suite spaces are prepared to the highest standard. Your focus will be operational excellence, keeping service flowing effortlessly, anticipating needs, and upholding Harrods’ world‑class standards at all times.
In this role, you will:
- Support daily opening and closing duties.
- Deliver food promptly from kitchen to bar and maintain clear communication.
- Set up, clear, and maintain tables across lounges and suites.
- Keep your station and bar areas running smoothly during service.
- Maintain bar back stock levels and assist Waiters & Kitchen Porters.
- Report complaints, maintenance issues and safety concerns promptly.
- Greet guests warmly and ensure attentive, efficient service throughout their visit.
This role is fully on site, working 5 out of the 7 days a week.
About You
You’ll be a warm, energetic, and service‑driven individual who thrives in a fast‑paced environment. With strong communication skills and a collaborative mindset, you enjoy supporting your team and ensuring guests receive an elevated dining experience.
You will bring:
- A strong customer‑service focus.
- A team‑spirited approach and respectful communication.
- Confident interpersonal and time‑management skills.
- Flexibility to adapt during busy service periods.
- A strong work ethic aligned to Harrods values.
- The ability to work independently when needed.
- Immaculate presentation and adherence to hygiene standards.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information: Time Type: Permanent Department: Client Experience (Panos Katirtzidis)
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Shopping Commis Waiter
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Harrods and their values. This way, you can show how your personality aligns with their mission and make a lasting impression.
✨Tip Number 2
Practice your communication skills! As a Commis Waiter, you'll need to interact with guests and team members constantly. Try role-playing scenarios with friends or family to boost your confidence and ensure you're ready for any situation.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury environment like Harrods. Make sure you present yourself impeccably during your interview to reflect the high standards expected in the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. By applying directly, you’ll not only streamline your application process but also show your genuine interest in joining the Harrods team.
How to prepare for a job interview at Harrods
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any signature dishes. This shows your enthusiasm for the role and helps you answer questions about food and service confidently.
✨Show Off Your Team Spirit
Since this role is all about collaboration, be ready to share examples of how you've worked well in a team before. Highlight your communication skills and how you support others during busy times.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest, as this aligns perfectly with the five-star experience they aim to deliver.
✨Dress to Impress
Presentation is key in this role, so dress smartly for your interview. This not only reflects your understanding of the brand's standards but also shows that you take the opportunity seriously.