Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build authentic relationships with clients and anticipate their needs.
- Company: Join a world-renowned luxury brand known for exceptional service.
- Benefits: Enjoy a dynamic role with opportunities for growth and collaboration.
- Why this job: Be part of a team that values emotional intelligence and luxury service standards.
- Qualifications: Experience in building trust-based relationships and strong communication skills required.
- Other info: Work in a fast-paced environment where no day is the same.
The predicted salary is between 36000 - 60000 £ per year.
As a Private Shopper you will build deep authentic relationships with your portfolio of clients, anticipating their needs before they do. You’ll pair this with a global awareness of luxury trends and product developments and use your insight to make tailored recommendations. This will enable you to grow client spend in a genuine and value adding sales through service way – whilst building loyalty and advocacy for the Private Shopping service.
The Private shopper role is a key focus within our Private Shopping team where no day is the same. Below are some of the responsibilities:
Building deep, meaningful client relationships with your portfolio of end-user clients in order to deliver an intuitive service which will maximise sales
Engage pro-actively and in a planful way with your client portfolio, being influential with ideas and recommendations in a personalised way
Spotting opportunities to develop our service or offering and influencing internal stakeholders and brand partners accordingly
Preselect items for clients and present options. This may be during a physical appointment or virtually
Consistently reviewing your client portfolio to prioritise actions and spot opportunities. Working in partnership with the Client Relationship Manager and Private Shopping Manager to grow your client base and engage new leads as required
About You
Our Private Shopping is world renowned, so delivering exceptional service to our most loyal clients is something you will thrive in doing. In a role as dynamic as this, your high level or emotional intelligence and influence and persuasion will be used on a daily basis.
Passionate about delivering the very best for our clients, and luxury service standards at all times.
Proven experience of building authentic relationships built on trust, both with the client and internal and external stakeholders.
Strong communication and listening skills; interpreting the needs of clients and acting upon them
Ability to hold engaging and meaningful conversations with clients as well as being culturally aware and having worldly knowledge
Pre-emptive and pro-active: acting upon client insight and anticipating their wants and needs as well as growing the client relationship to drive it forward. This may be conversational insight or using data and reporting
Depth and breadth of luxury product knowledge, both within Harrods and beyond.
Strategic in their approach to their client portfolio
Team player and collaborative style – working in a highly matrixed organisation
Private Shopper employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Shopper
✨Tip Number 1
Focus on building your emotional intelligence. As a Private Shopper, understanding and anticipating client needs is crucial. Practice active listening and engage in meaningful conversations to strengthen your relationships.
✨Tip Number 2
Stay updated on luxury trends and product developments. This knowledge will not only help you make tailored recommendations but also position you as a trusted advisor to your clients.
✨Tip Number 3
Network with internal stakeholders and brand partners. Building these relationships can provide you with insights and opportunities that will enhance your service offerings and client interactions.
✨Tip Number 4
Be proactive in reviewing your client portfolio. Regularly assess your clients' needs and preferences to identify opportunities for engagement and growth, ensuring you are always one step ahead.
We think you need these skills to ace Private Shopper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Private Shopper. Highlight your ability to build authentic relationships and your knowledge of luxury trends in your application.
Showcase Your Experience: In your CV and cover letter, provide specific examples of how you've built meaningful client relationships in the past. Use metrics or anecdotes to demonstrate your success in sales through service.
Highlight Communication Skills: Emphasize your strong communication and listening skills. Mention any experiences where you interpreted client needs effectively and acted upon them, showcasing your emotional intelligence.
Tailor Your Application: Customize your application to reflect the values and standards of the luxury service industry. Use language that resonates with the company's ethos and demonstrate your passion for delivering exceptional service.
How to prepare for a job interview at Harrods
✨Show Your Passion for Luxury
Make sure to express your genuine passion for luxury products and services during the interview. Share specific examples of how you've engaged with luxury brands or trends in the past, as this will demonstrate your depth of knowledge and enthusiasm for the role.
✨Demonstrate Emotional Intelligence
Highlight your ability to build authentic relationships by sharing stories that showcase your emotional intelligence. Discuss how you've successfully navigated client interactions, anticipated their needs, and built trust over time.
✨Prepare Tailored Recommendations
Before the interview, think about how you would approach a client portfolio. Prepare a few tailored recommendations based on current luxury trends and be ready to discuss how you would present these options to clients in a personalized way.
✨Engage in Meaningful Conversations
Practice holding engaging conversations by discussing various topics related to luxury and lifestyle. Show that you can connect with clients on a deeper level by being culturally aware and knowledgeable about global trends, which is crucial for a Private Shopper.
