At a Glance
- Tasks: Support project delivery and management across Harrods IT, ensuring quality and speed.
- Company: Join the iconic luxury retailer, Harrods, known for exceptional customer experiences.
- Benefits: Hybrid work model, career growth opportunities, and a supportive team environment.
- Other info: Inclusive workplace valuing diversity and unique perspectives.
- Why this job: Make an impact in a dynamic role that drives project success and innovation.
- Qualifications: Experience in PMO roles, strong analytical skills, and ability to communicate effectively.
The predicted salary is between 37800 - 46200 £ per year.
We have an exciting opportunity for a Portfolio Management Office Analyst to join our IT team at Harrods. This is a hybrid role with the expectation being 3 days in the office per week.
About the Role
The Portfolio Management Office (PMO) Analyst supports the effective delivery and management of projects and portfolios across the Harrods IT Directorate and wider business, with a clear focus on improving both the quality and speed of delivery. The role ensures appropriate governance, controls and PMLC models are applied across projects of varying scale and complexity, while providing timely, accurate and insight-led portfolio information to support effective, data-driven decision-making.
The PMO Analyst will undertake a broad range of activities including programme and project management support, championing the project management framework, supporting Project Managers and governance groups, and analysing and reporting project and portfolio performance. This includes supporting assurance and quality control, financial tracking, risk and issue management, change control, knowledge management and overall portfolio management, ensuring appropriate standards, processes and tools are consistently applied.
Working closely with project teams, stakeholders and senior management, the PMO Analyst will build strong working relationships and use sound judgement to navigate ambiguity, assess risk and apply governance pragmatically and proportionately. They will be a proactive self-starter, working independently with minimal day-to-day oversight, taking ownership of their responsibilities, prioritising effectively and driving activities through to completion, escalating where support, decisions or intervention are required.
About You
You will have PMO experience either in a Coordinator or Analyst role ideally in a retail setting. You’ll have experience of supporting RAID management activities including maintenance of associated registers, along with experience in support activities that drive effective project and resource planning. You’ll have demonstrable experience of analysing project, portfolio or operational data and converting complex information into clear insights, recommendations and actions that have supported decisions or measurable improvements. You will also have:
- Demonstrable experience of independently identifying and delivering improvements to reporting, processes, controls, tools or ways of working, from initial opportunity through to implementation and measurement of benefits.
- A good understanding of end-to-end project lifecycle.
- Financial / numerical acumen / Financial monitoring.
- Advanced ability to interpret and analyse data, identify trends, anomalies, root causes and correlations, and translate findings into concise, meaningful insights and recommendations for senior stakeholders.
- Ability to map business processes and produce clear written instructions and guidelines.
- Business case development and benefits realisation tracking.
- Strong written and verbal communication, ability to influence and negotiate with the wider IT team.
About Us
Harrods is one of the world's most iconic luxury retailers, renowned for delivering exceptional experiences to customers from across the globe. As we continue to evolve our business and invest in our people, technology, and capabilities, we remain committed to setting the benchmark for excellence within luxury retail. Our mission is simple: to create extraordinary experiences that inspire and delight, while building a workplace where talented individuals can perform at their very best.
Our Promise to You
Join us in making the impossible possible. In return, you'll be part of a collaborative and ambitious team where your expertise is valued, your development is supported, and your career opportunities are as unique as your aspirations. Alongside a rewarding environment, we offer exceptional opportunities to learn, grow, and build a meaningful career across one of the world's most recognised luxury brands.
Uniquely You
While this advertisement outlines the experience and capabilities we believe will help you thrive, we recognise that talent comes in many forms. If your experience aligns closely with most of the requirements and you're excited by the opportunity, we'd love to hear from you. At Harrods, it is the individuality, authenticity, and diversity of our people that make us extraordinary. We welcome applications from all backgrounds, cultures, experiences, and perspectives, creating an inclusive environment where everyone can belong, contribute, and succeed.
Additional Information: Time Type: Permanent Department: Retail Systems and PMO (Natasha Allen)
PMO Analyst employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land PMO Analyst
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like PMO Analyst at Harrods!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Harrods or be willing to refer you for that PMO Analyst position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Harrods who’s on the lookout for their next PMO Analyst star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time PMO Analyst role at Harrods!
We think you need these skills to ace PMO Analyst
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Harrods. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Harrods
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Harrods. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
