At a Glance
- Tasks: Lead a team in processing complex transactions and coach staff for success.
- Company: Join the iconic Harrods team in Knightsbridge, a leader in luxury retail.
- Benefits: Enjoy competitive pay, employee discounts, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing customer service and driving process improvements.
- Qualifications: Experience in transaction services and strong leadership skills required.
The predicted salary is between 41400 - 50600 Β£ per year.
Harrods in Knightsbridge is seeking an on-site Transaction Services Assistant Manager to lead a team responsible for processing large and complex transactions.
You will coach staff, manage escalations, and ensure compliance and risk controls while delivering high-quality customer service.
The role emphasizes performance management, stakeholder engagement and driving process improvements within an on-site environment, 5 days a week.
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Onsite Transaction Services Lead & People Coach employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.