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For Companies At a Glance
- Tasks: Drive online sales and optimise our digital selection for maximum impact.
- Company: Join the iconic Harrods team, a leader in luxury retail.
- Benefits: Friendly work environment, career growth opportunities, and support for your development.
- Why this job: Be part of a dynamic team shaping the future of online luxury shopping.
- Qualifications: Analytical mindset with experience in sales reporting and e-commerce.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an Online Trade Executive to join our Trade team here at Harrods. This role will be key in driving online sales performance and ensuring the smooth operation of the .com business.
About the Role
The Online Trade Executive will critically assess and suggest optimisations to the online selection based on commercial opportunity, trending moments and competitor benchmarking. This role will also proactively identify and suggest opportunities to maximize conversion, increase basket value, and enhance discoverability.
Key Responsibilities
- Provide data-driven recommendations to improve performance, optimizing pricing, availability, and site merchandising.
- Support on the execution of all promotional activities, including seasonal campaigns, sale events, and exclusive launches.
- Support the Trading Manager in testing new site features and functionalities to drive commercial impact.
- Regularly assess and report on out-of-stock rates, product slippage, and returns data, ensuring availability is maximized.
About You
The ideal candidate is a critical thinker with a proactive approach, able to anticipate challenges, identify opportunities, and support the Trade Manager with implementing solutions that improve performance. They should be commercially driven, highly analytical, and detail-oriented, with a strong understanding of online trading, digital merchandising, and e-commerce KPIs. You will also have the following:
- Experience in sales reporting, performance analysis, and forecasting.
- Ability to prioritize workload and work efficiently in a fast-paced, high-pressure environment.
- Strong communication skills with the ability to influence and collaborate across teams.
- Experience working with SAP, CMS, Algolia, Contentsquare or personalization tools (Dynamic Yield preferred) is a plus.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Online Trade Executive employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trade Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Harrods or similar companies. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive decisions in past roles. This will resonate well with the hiring team, especially for a role focused on performance analysis.
✨Tip Number 3
Be proactive during interviews! Don’t just wait for questions; bring up ideas on how you could optimise online sales or improve customer experience. This shows you're already thinking like an Online Trade Executive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Harrods family.
We think you need these skills to ace Online Trade Executive
Some tips for your application 🫡
Show Your Analytical Side: When applying for the Online Trade Executive role, make sure to highlight your analytical skills. We want to see how you can use data to drive decisions and improve online sales performance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Proactive: We love candidates who take initiative! In your application, mention any past experiences where you identified opportunities or optimised processes. This will demonstrate your proactive approach, which is crucial for this role.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Harrods
✨Know Your Numbers
As an Online Trade Executive, you'll need to be data-driven. Brush up on your sales reporting and performance analysis skills. Be ready to discuss how you've used data to make recommendations in the past, and think of specific examples where your insights led to improved online sales.
✨Show Your Analytical Side
This role requires a keen analytical mind. Prepare to talk about how you assess commercial opportunities and competitor benchmarks. Bring examples of how you've identified trends or optimised product selections in previous roles, and be ready to suggest how you would approach this at Harrods.
✨Be Proactive with Solutions
The ideal candidate is proactive in identifying challenges and suggesting solutions. Think of instances where you've anticipated issues before they arose and how you tackled them. This will show that you can support the Trading Manager effectively and contribute to the team’s success.
✨Familiarise Yourself with Tools
If you have experience with SAP, CMS, or any personalisation tools like Dynamic Yield, make sure to highlight this. If not, do a bit of research on these platforms and be prepared to discuss how you would leverage technology to enhance online trading and merchandising at Harrods.
