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For Companies At a Glance
- Tasks: Support Harrods' Data Network across various environments, ensuring optimal performance and security.
- Company: Join Harrods, a luxury department store known for top designers and exceptional shopping experiences.
- Benefits: Enjoy a friendly work environment with opportunities for career growth and development.
- Why this job: Be part of a team that makes the impossible possible for customers while growing your tech skills.
- Qualifications: CCNP level experience in Cisco technologies and strong knowledge of networking and security practices required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Harrods Knightsbridge, England, United Kingdom
Harrods Knightsbridge, England, United Kingdom
Get AI-powered advice on this job and more exclusive features.
We have an exciting opportunity for a Network Support Engineer to join our IT team here at Harrods. You will provide technical support for Harrod’s Data Network across LAN, WAN, Wireless, Security and SDA environments
About The Role
The Network Support Engineer Implement, promote and enforce standards, safeguards, and procedures concerning the technical architecture of the Cisco Core Networking layer across multiple sites, WAN environment, while considering newer Software Defined technologies, Security layers and Load balancing environments using industry best practices.
You will also;
- Review advances Networking and Security practises in line with PCI DSS
- Ensure adoption of Change Project Office standards and other governance practises across all areas
- Ensure maximum service availability and performance through proactive monitoring, reporting and continuous improvement to service and processes
- Implement security solutions and practices to deal with risks and threats on environments within the remit of the role
About You
The ideal candidate will have previous experience in LAN & WAN – CCNP Level in Cisco technologies and demonstrable knowledge of Cisco Switching (Nexus 9K series, Nexus 7K series & Catalyst 9000 Series) VLAN, STP, VPC, QoS, Overlay technologies, Multicast. It is important that you have a strong understanding of NAC & role-based access control, configuring and deploying as well as strong Routing capabilities.
You will also have the following;
- Previous experience in wireless networking and security layer.
- Good understanding of VPN technologies
- Good understanding of Cloud – Public/Private/Hybrid
- Clear communication skills both written and verbal
- Great attention to detail
- Ability to design best fit solutions
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Retail
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Networks Support Engineer employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Networks Support Engineer
✨Tip Number 1
Familiarise yourself with the specific Cisco technologies mentioned in the job description, such as Nexus 9K and Catalyst 9000 series. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Stay updated on the latest trends in networking and security practices, especially those related to PCI DSS compliance. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous learning.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've implemented security solutions or optimised network performance. Sharing specific examples can showcase your problem-solving skills and practical experience.
✨Tip Number 4
Engage with the Harrods community on social media platforms like LinkedIn and Instagram. Understanding their culture and values can help you tailor your conversation during interviews and show that you're a good fit for their team.
We think you need these skills to ace Networks Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in LAN and WAN technologies, particularly with Cisco systems. Include specific examples of your work with Cisco Switching, VLANs, and security practices to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Harrods and explain how your skills align with their needs. Mention your understanding of Software Defined technologies and your commitment to maintaining high service availability.
Showcase Communication Skills: Since clear communication is essential for this role, ensure that your application reflects your ability to convey complex technical information effectively. Use concise language and avoid jargon where possible.
Highlight Continuous Improvement: Discuss any experiences you have with proactive monitoring and continuous improvement in your previous roles. This will show that you are not only technically skilled but also committed to enhancing service performance.
How to prepare for a job interview at Harrods
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cisco technologies, especially the Nexus and Catalyst series. Highlight specific projects where you've implemented or managed LAN and WAN environments, as this will demonstrate your hands-on expertise.
✨Understand Security Protocols
Since the role involves implementing security solutions, brush up on your knowledge of NAC, role-based access control, and VPN technologies. Be ready to explain how you've dealt with security risks in past roles.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you may need to convey information to non-technical stakeholders during your interview.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've proactively monitored networks and improved service availability. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
