Harrods in Knightsbridge is seeking an Aftercare Consultant for our Fine Watches division to be the face of the Aftercare service, combining deep product knowledge with exceptional client service throughout the repair journey.
You will greet clients, provide accurate information about the process, enter data for repairs, advise on the best course of action after examinations, and help maintain the highest standards of horology care.
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Luxury Watch Aftercare Specialist employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.