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- Tasks: Lead the Supply Planning team and enhance supplier relationships for operational excellence.
- Company: Join Harrods, a luxury department store known for its inspiring shopping experiences.
- Benefits: Enjoy staff discounts, subsidised health cover, gym memberships, and more.
- Why this job: Shape supply chain strategies and make a real impact in a dynamic environment.
- Qualifications: Experience in supply planning and strong leadership skills required.
- Other info: Embrace a culture that celebrates diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Our Supply Chain team are now looking for a Supply Planning Manager to help shape how we manage inbound visibility, strengthen supplier relationships, and drive operational excellence across the business. This is an exciting opportunity to lead a high performing team and influence key planning processes at Harrods.
In this role you will lead the Supply Planning function, ensuring accurate inbound forecasts, strong supplier performance, and effective collaboration across Buying, Merchandising, Finance, IT, and Supply Chain. You will guide and develop a talented team, oversee the Supplier Portal, and support ongoing improvements in data, reporting, and operational efficiency.
Key responsibilities include:
- Leading and developing the Supply Planning team.
- Setting the strategic direction for inbound supply visibility.
- Overseeing the Supplier Portal and ensuring suppliers are supported.
- Monitoring EDI and IDOC errors and driving timely resolution.
- Strengthening supplier relationships and challenging performance when needed.
- Managing the partnership with the digital freight forwarder and tracking KPIs.
- Maintaining accurate inbound plans across Fashion, General Merchandise, and Food.
- Setting and reviewing Purchase Order Management targets.
- Enhancing reporting and analytics with Supply Planning Analysts.
- Providing clear updates to senior leadership on inbound performance.
Harrods offers a range of company wide benefits including staff discount, subsidised medical and dental cover, discounted gym membership, and more.
You will be a confident and proactive leader with strong planning expertise and the ability to build effective relationships with suppliers and internal partners. You will thrive in a dynamic environment and be comfortable working with data, solving problems, and guiding a team to deliver high standards.
You will:
- Bring experience in supply planning or a related operational role.
- Demonstrate strong leadership and people development skills.
- Be confident working with suppliers and influencing performance.
- Have solid analytical and forecasting skills.
- Work collaboratively across multiple business functions.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Supply Chain Planning Manager in London employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Planning Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those who work at Harrods or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of supply chain processes and data analytics. Be ready to discuss how you've tackled challenges in previous roles and how you can bring that expertise to Harrods.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully guided a team or improved supplier relationships. This is key for the Supply Planning Manager role, so make sure to highlight these experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Harrods family.
We think you need these skills to ace Supply Chain Planning Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Planning Manager role. Highlight your relevant experience in supply planning and leadership, and don’t forget to showcase your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Harrods. Share specific examples of how you've strengthened supplier relationships or improved operational efficiency in the past. We love a good story!
Showcase Your Team Leadership: As a Supply Planning Manager, leading a high-performing team is key. In your application, mention your experience in guiding and developing teams. We’re looking for someone who can inspire others and drive results, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Harrods family!
How to prepare for a job interview at Harrods
✨Know Your Supply Chain Inside Out
Before the interview, make sure you brush up on your knowledge of supply chain management principles. Understand the key metrics and processes that drive success in supply planning, especially in a luxury retail context like Harrods. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Supply Planning Manager, you'll be leading a team. Prepare examples of how you've successfully developed and guided teams in the past. Think about specific challenges you've faced and how you overcame them, as well as how you foster collaboration across different departments.
✨Prepare for Data-Driven Questions
Since the role involves working with data and analytics, be ready to discuss your experience with forecasting and reporting. Bring examples of how you've used data to drive decisions or improve processes. This will demonstrate your analytical skills and your ability to influence supplier performance.
✨Understand Harrods' Unique Position
Research Harrods and its brand values. Familiarise yourself with their approach to customer experience and how supply chain management plays a role in that. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
