Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing retail team to deliver an exceptional luxury shopping experience.
- Company: Join the iconic Harrods team in Knightsbridge, renowned for luxury and excellence.
- Benefits: Enjoy competitive bonuses, 25 days' holiday, birthday off, and up to 33% discount.
- Why this job: Be part of a dynamic environment where your leadership can make a real impact.
- Qualifications: Proven leadership skills and a passion for luxury retail.
- Other info: Great career growth opportunities in a supportive and inspiring workplace.
The predicted salary is between 36000 - 60000 £ per year.
At Harrods, the Retail Manager is critical to the delivery of the unparalleled luxury experience that our business is renowned for. Being the front-line face of the leadership team, the Retail Manager is skilled at building high performing teams and delivering effective performance coaching. This is achieved through high levels of visible leadership on the floor, an ongoing focus on the Harrods Standard, and a natural ability to inspire and engage sales colleagues through story-telling and a culture of continuous feedback.
We're looking to you to focus on delivering the people, customer and commercial results, whilst continuously striving to make the impossible possible for our customers.
You create a culture where teams thrive, talent is nurtured, and performance is more than a number — it's a standard. With a passion for luxury and a drive for excellence, you lead by example to deliver a world-class customer experience every day.
You don't just coach — you elevate. You spot opportunities, unlock potential, and turn challenges into momentum. Your decisions are grounded in insight — you use data to forecast trends, analyse performance, and influence smart, strategic actions that boost sales and margin. You understand the business behind the brand. You know how to balance customer experience with operational efficiency. You drive results through a clear understanding of KPIs, stock flow, workforce planning, and sales levers — always focused on sustainable growth.
It's your blend of authentic leadership, commercial edge, and strategic thinking that keeps your team performing — and your business ahead of target.
Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. The environment sets Harrods apart, the personal attention we lavish on every customer, and our people's unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity.
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you'll enjoy a package that includes eligibility for a competitive bonus, 25 days' holiday, your birthday off, up to 33% Harrods discount (including our restaurants), the opportunity to join our generous pension scheme and a culture of recognition which celebrates and rewards individual achievement.
Retail Manager - Fashion in London employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager - Fashion in London
✨Tip Number 1
Get to know the company inside out! Research Harrods' values, culture, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your storytelling skills! As a Retail Manager, you'll need to inspire your team and engage customers. Prepare some anecdotes that highlight your leadership style and how you've turned challenges into successes.
✨Tip Number 3
Network like a pro! Connect with current or former Harrods employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Harrods family and ready to make the impossible possible for our customers.
We think you need these skills to ace Retail Manager - Fashion in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your passion for high-end retail and how it aligns with Harrods' values. We want to see that you understand what makes luxury shopping special.
Highlight Your Leadership Skills: As a Retail Manager, you'll be leading a team, so make sure to showcase your leadership style in your application. Talk about how you've built high-performing teams in the past and how you inspire others. We’re looking for someone who can elevate their team and create a thriving culture.
Use Data to Your Advantage: Don’t forget to mention your ability to use data to drive decisions! Discuss how you've used insights to boost sales or improve performance in previous roles. We love candidates who can blend commercial acumen with a customer-focused approach.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Harrods
✨Know Your Luxury Brands
Before the interview, dive deep into the luxury brands that Harrods carries. Understand their unique selling points and how they align with customer expectations. This knowledge will help you demonstrate your passion for luxury and show that you're ready to elevate the customer experience.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you build high-performing teams. Share specific examples of how you've inspired and engaged colleagues in the past. Highlight your ability to coach effectively and create a culture of continuous feedback, as this aligns perfectly with what Harrods is looking for.
✨Data-Driven Decision Making
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used data to forecast trends and influence strategic actions in previous roles. This will showcase your commercial edge and understanding of the business behind the brand.
✨Emphasise Customer Experience
Prepare to talk about your strategies for delivering exceptional customer experiences. Think of examples where you've balanced operational efficiency with customer satisfaction. This will demonstrate your commitment to making the impossible possible for customers, which is at the heart of Harrods' mission.
