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- Tasks: Assist with customs clearance, vendor orders, and invoice checks for shipments.
- Company: Join the iconic Harrods team in a luxury retail environment.
- Benefits: Friendly work culture, career growth opportunities, and support for your development.
- Other info: Embrace diversity and grow in a supportive environment at Harrods.
- Why this job: Be part of a dynamic team making luxury shopping experiences possible.
- Qualifications: Basic imports knowledge, strong customer service skills, and attention to detail.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an Imports Assistant to join our Finance team here at Harrods. The purpose of the role is to provide couriers and freight forwarders with customs clearance, applying for import cites licences, approving vendor orders, checking invoices and liaising with the buying offices for any shipment queries.
The Imports Assistant will review email inbox throughout the day for shipment clearances from freight forwarders and couriers and checking the documents supplied. Documents that are for concessions or consignment stock should be referred to sender. The role will also see you investigate incorrect Incoterms and liaise with buying offices as well as vendors to resolve the issue, ensuring correct Incoterms are maintained in the SAP system.
Job Responsibilities:- Review the HS codes on HMRC website and provide accurate data for custom clearance to freight forwarders and couriers.
- Review contents of the invoice for any CITIES goods.
- Investigate any new vendor agreements to ensure Incoterms are appropriate and verify again with vendors as to what they understand from the Incoterm that is recorded under vendor agreement.
- Check and process freight forwarders and couriers' invoices for payment and reconcile their statements on a regular basis plus resolve any shipping and accounting queries in a timely manner.
The ideal candidate will have both basic imports and shipping knowledge as well as a strong customer service focus when dealing with both internal and external parties. It is important that you have excellent time-management skills and the ability and willingness to multi-task.
You will also have the following:
- Flexibility and readiness to adapt to changing priorities.
- Good attention to detail which will be evident through paperwork completed, organisation of department and sufficient stock levels.
- Good Excel skills.
- Strong work ethic and unwavering commitment to Harrods values.
Harrods is one of the world's leading luxury department stores and we are becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You:Help us make the impossible possible for our customers and we will do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You:Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information:Time Type: Permanent
Department: Accounts Payable (Zahra Dar)
Imports Assistant in London employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Imports Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand Harrods' values and how you can contribute to their mission. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Imports Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Imports Assistant role. Highlight any relevant experience you have with customs clearance, vendor management, or invoice processing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your customer service skills and attention to detail – they’re key for us!
Show Off Your Excel Skills: Since strong Excel skills are a must, consider mentioning specific tasks you've accomplished using Excel in your application. Whether it's data analysis or managing invoices, we want to know how you’ve used this tool effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Harrods
✨Know Your Imports Basics
Before the interview, brush up on your knowledge of imports and shipping. Familiarise yourself with key terms like Incoterms and customs clearance processes. This will show that you’re not just interested in the role but also understand its core responsibilities.
✨Showcase Your Attention to Detail
During the interview, be prepared to discuss examples where your attention to detail made a difference. Whether it’s checking invoices or ensuring correct HS codes, demonstrating this skill can set you apart from other candidates.
✨Demonstrate Your Customer Service Skills
Since the role involves liaising with various parties, highlight your customer service experience. Share specific instances where you resolved issues or improved communication, showcasing your ability to maintain strong relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions related to shipment queries or vendor agreements. Think through potential challenges you might face in the role and how you would handle them. This preparation will help you respond confidently and effectively.