Head of Security and Loss Prevention in London

Up to £110,000 + Bonus + Outstanding Benefits

Opened by Charles Henry Harrod, an East End grocer and tea merchant, in 1834, relocating to Knightsbridge in 1849, The Harrods store is recognised globally as a symbol of excellence. Harrods is a truly iconic landmark known all over the World, welcoming visitors from all over. Today, Harrods is one of the world’s few single-site department stores, occupying a prime five-acre site along the Brompton Road.

They are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, they offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. They are committed to excellence and artistry, inspired to reinvent and surprise, ensuring their position as a leader in the category.

Since 2017, their Owner Qatar Investment Authority (QIA) has supported their decision to invest into the evolution of the store. From Fashion Designer rooms to extended beauty Halls, food halls and restaurants, every aspect of the store is being re-imagined to optimise the customer experience and enable Harrods to maintain their place as the masters of luxury and the experts of exceptional. Every year, over 60 million domestic and international visitors connect with them online and through their stores in Knightsbridge, Heathrow & Gatwick airports and H Beauty emporiums as they wish to experience something unique that is quintessentially British.

Reporting to the Director of Security and Safety, the Head of Security and Loss Prevention will play a pivotal role in overseeing the Security function, including the Uniformed Security operation, Loss Prevention and Investigations, the Security Operations Centre, and the Security Projects teams, driving performance, engagement and development.

You will support the development of the Security strategy, ensuring the leadership team is set-up for success with a focus on people and talent, operational excellence, loss prevention, building a security culture and driving innovation within the function.

We are seeking a proactive, detail-oriented leader with demonstrable experience primarily in loss prevention strategy. The successful candidate will bring exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating, and developing teams, with strong decision-making and problem-solving abilities and a commitment to continuous improvement.

For a briefing discussion please contact our retained advisors Michael Hewlett and Sian Gardiner at MRG. Applications should consist of a CV and covering letter and should be sent to both advisors to be considered. Closing date for applications is Sunday 15th of February 2026. First interviews will take place week commencing 2nd of March. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.