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- Tasks: Lead innovative eCommerce marketing strategies and drive AI-driven growth.
- Company: Join Harrods, the world's most iconic luxury retailer.
- Benefits: Hybrid working, career development, and a supportive environment.
- Why this job: Shape the future of digital performance in a transformative year.
- Qualifications: Proven experience in managing large eCommerce budgets and leading teams.
- Other info: Embrace diversity and grow in a dynamic, fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Join Harrods and lead cutting‑edge eCommerce marketing strategies for the world’s most iconic luxury retailer. Drive innovation with AI and shape the future of digital performance during a pivotal year of transformation.
As Head of Ecommerce Marketing (12‑month maternity cover), you will own the performance marketing strategy across SEO, paid search, paid social, and affiliates. This role combines strategic leadership, technical expertise, and commercial acumen to deliver profitable online growth. You’ll manage a £10m budget, lead a team of 10 specialists, and champion AI‑driven innovation to enhance efficiency and customer experience.
Key Responsibilities Include:- Develop and execute a future‑ready ecommerce marketing strategy leveraging AI, automation, and multi‑platform search.
- Lead and optimise a £10m performance marketing budget, ensuring profitability and efficiency.
- Oversee the migration of the affiliate network from Rakuten to Partnerize, ensuring continuity and compliance.
- Drive innovation through AI‑led bidding, predictive modelling, and creative automation with a robust test‑and‑learn roadmap.
- Collaborate cross‑functionally to align campaigns with brand moments and enhance omnichannel measurement and data utilisation.
You are a strategic leader with deep expertise in SEO, paid search, affiliates, and paid social. You thrive in fast‑paced, digitally‑driven environments and have a proven track record of managing multi‑million‑pound budgets to deliver profitable growth. Your technical fluency, commercial sharpness, and ability to inspire teams make you ready to lead Harrods into an AI‑driven future.
To Succeed in This Role You Will Need:- Proven experience managing large‑scale ecommerce marketing budgets and delivering measurable growth.
- Strong knowledge of AI‑driven optimisation tools, performance marketing technology, and affiliate ecosystems.
- Exceptional leadership and stakeholder management skills, with the ability to navigate ambiguity and drive transformation.
Depending on your role, you may be fully on‑site or have a mix of on‑site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on‑site, depending on business needs.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.
Head of eCommerce Marketing in London employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of eCommerce Marketing in London
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce marketing space, especially those who work at Harrods or similar companies. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in managing large budgets and driving growth. This will help us see how you can bring that magic to Harrods.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest in AI-driven marketing strategies and performance tools. Being knowledgeable about current trends will not only impress us but also show your passion for the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Harrods family. Don’t miss out on this opportunity!
We think you need these skills to ace Head of eCommerce Marketing in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of eCommerce Marketing role. Highlight your experience with performance marketing, budget management, and AI-driven strategies. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about eCommerce marketing and how you can drive innovation at Harrods. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on measurable achievements. Did you manage a multi-million-pound budget? How did you optimise campaigns? We love numbers and success stories that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our culture there!
How to prepare for a job interview at Harrods
✨Know Your Numbers
As the Head of eCommerce Marketing, you'll be managing a hefty £10m budget. Make sure you come prepared with examples of how you've successfully managed large budgets in the past. Be ready to discuss specific metrics and results you've achieved through your marketing strategies.
✨Showcase Your AI Savvy
This role emphasises AI-driven innovation, so brush up on your knowledge of AI optimisation tools and performance marketing technology. Prepare to discuss how you've leveraged AI in previous roles to drive growth and efficiency, and have some innovative ideas ready to share.
✨Leadership is Key
You'll be leading a team of 10 specialists, so it's crucial to demonstrate your leadership skills. Think of examples where you've inspired teams or navigated challenges. Be ready to talk about your approach to stakeholder management and how you foster collaboration across departments.
✨Be Ready for Change
Harrods is undergoing a transformation, so show that you're adaptable and can thrive in fast-paced environments. Prepare to discuss times when you've successfully driven change or innovation in your previous roles, especially in eCommerce or digital marketing.
