Harrods is seeking an IT Service Desk Analyst to join our IT team in Thatcham. This on-site role provides first-line technical support to 4000+ users across Retail, Distribution and Corporate functions, covering hardware, software and devices. The ideal candidate will own incidents end to end, troubleshoot effectively, and contribute to knowledge bases, with remote support via SCCM and Casper as needed. #J-18808-Ljbffr
IT Service Desk Analyst - 1st Line Support for 4000+ Users employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
