Harrods in London is seeking an IT Service Delivery Analyst to join our IT team. You will support day-to-day operational workload across core Service Management processes and contribute to improvements through automation and reporting.
You will create dashboards and reports for IT leadership, assist with Change & Release activities, and help manage service monitoring, with occasional out-of-hours support as part of a rota.
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IT Service Delivery Analyst: Service Management & Automation employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
