Harrods is offering a 15-month Customer Service apprenticeship in-store, pairing with a training provider to achieve a Level 3 Customer Service Specialist qualification. The role focuses on delivering a bespoke customer experience and resolving queries efficiently on first contact.
You will learn through online sessions, webinars and mentoring, with regular progress reviews and exposure to the wider services team.
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In-Store Customer Service Apprentice – Level 3 employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
