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- Tasks: Assist with customs clearance, vendor orders, and shipment queries in a dynamic finance team.
- Company: Join Harrods, a world-renowned luxury department store with a vibrant culture.
- Benefits: Friendly work environment, career growth opportunities, and support for your development.
- Other info: Embrace diversity and grow in a supportive atmosphere at Harrods.
- Why this job: Be part of an iconic brand and make a real impact in the luxury retail sector.
- Qualifications: Basic imports knowledge, strong customer service skills, and excellent time management.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an Imports Assistant to join our Finance team here at Harrods. The purpose of the role is to provide couriers and freight forwarders with customs clearance, applying for import cites licences, approving vendor orders, checking invoices and liaising with the buying offices for any shipment queries.
The Imports Assistant will review email inbox throughout the day for shipment clearances from freight forwarders and couriers and checking the documents supplied. Documents that are for concessions or consignment stock should be referred to sender. The role will also see you investigate incorrect Incoterms and liaise with buying offices as well as vendors to resolve the issue, ensuring correct Incoterms are maintained in the SAP system.
Job Responsibilities- Review the HS codes on HMRC website and provide accurate data for custom clearance to freight forwarders and couriers.
- Review contents of the invoice for any CITIES goods.
- Investigate any new vendor agreements to ensure Incoterms are appropriate and verify again with vendors as to what they understand from the Incoterm that is recorded under vendor agreement.
- Check and process freight forwarders and couriers’ invoices for payment and reconcile their statements on a regular basis, plus resolving any shipping and accounting queries in a timely manner.
The ideal candidate will have both basic imports and shipping knowledge as well as a strong customer service focus when dealing with both internal and external parties. It is important that you have excellent time-management skills and the ability and willingness to multi-task.
You will also have the following:
- Flexibility and readiness to adapt to changing priorities.
- Good attention to detail which will be evident through paperwork completed, organisation of department and sufficient stock levels.
- Strong work ethic and unwavering commitment to Harrods values.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You: Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Imports Assistant employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Imports Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Harrods or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of imports and customs clearance. Show us you know your stuff about HS codes and Incoterms – it’ll impress the hiring team!
✨Tip Number 3
Be ready to showcase your customer service skills. Think of examples where you've gone above and beyond to help someone, as this is key in a role that involves liaising with vendors and buying offices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Imports Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in imports and shipping. We want to see how your skills align with the role of Imports Assistant, so don’t hold back on showcasing your strengths!
Show Off Your Attention to Detail: Since this role involves checking invoices and ensuring correct Incoterms, it’s crucial to demonstrate your attention to detail. Use specific examples from your past experiences where you’ve successfully managed similar tasks.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Imports Assistant position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Harrods
✨Know Your Imports Basics
Before the interview, brush up on your knowledge of imports and shipping. Familiarise yourself with key terms like Incoterms and customs clearance processes. This will show that you’re not just interested in the role but also understand its core responsibilities.
✨Showcase Your Attention to Detail
Since the role requires checking invoices and documents, be prepared to discuss how you ensure accuracy in your work. Bring examples from past experiences where your attention to detail made a difference, whether it was catching an error or streamlining a process.
✨Demonstrate Your Customer Service Skills
Harrods values strong customer service, so think of instances where you’ve successfully dealt with internal or external parties. Be ready to explain how you handle queries and resolve issues, especially in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like investigating incorrect Incoterms or managing multiple priorities. Practise your responses to these scenarios, highlighting your problem-solving skills and adaptability.