Harrods is seeking a Community Manager to shape meaningful customer connections across social channels, driving engagement, loyalty and brand advocacy.
You will oversee day-to-day community management, monitor sentiment, identify trends, and share insights with key stakeholders to inform social strategy.
Hybrid working is available, with a mix of on-site and home-based days to suit business needs, while upholding a positive, inclusive online voice.
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Hybrid Community Manager: Social Engagement & Brand Advocacy employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
