At a Glance
- Tasks: Support the full employee life cycle and resolve HR queries with expertise.
- Company: Join Harrods, a luxury department store known for its inspiring shopping experiences.
- Benefits: Enjoy 25 days holiday, birthday off, and up to 33% in-store discount.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
- Why this job: Make a real impact in HR while working in a fast-paced, dynamic environment.
- Qualifications: Experience in HR, strong communication skills, and knowledge of employment law required.
The predicted salary is between 28800 - 48000 € per year.
Overview
Our HR Services team are looking for an HR Services Advisor to provide expert support across the full employee life cycle to our business.
Responsibilities
- Manage a caseload of HR service, process, and policy queries, ensuring timely and accurate resolution.
- Partner with HR Business Partners and Employee Relations specialists to complement their work with advisory and administrative expertise.
- Act as a Workday super user, supporting leaders in executing HR processes and ensuring data accuracy.
- Lead or support projects such as service improvements and new initiatives. Create collaterals and guides that colleagues can use to implement new initiatives.
- Keep up to date with employment legislation and best practices to ensure compliance and proactive risk management.
- Use data insights to update business areas and support in making informed decisions.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be a proactive and solutions-focused HR Advisor with prior experience in a similar role. You will be confident in providing expert advice across the employee life cycle with excellent attention to detail and a strong customer-first mindset. You will thrive in a fast-paced environment where accuracy and relationship building are key.
Qualifications
- Have a strong knowledge of employment law, HR policies, and the employee life cycle.
- Have the ability to coach, upskill, and empower leaders.
- Have experience using an HRIS; fluency with using Workday is preferred.
- Have strong communication skills, with the ability to partner credibly with managers, HRBPs, and ER teams.
- Be able to confidently use data to influence decisions and mitigate risk.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you’ll receive an excellent benefits package, including a company pension, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
HR Services Advisor in City of London employer: Harrods
Harrods is an exceptional employer, offering a vibrant and inclusive work culture that fosters personal and professional growth. As an HR Services Advisor, you will benefit from a comprehensive benefits package, including generous holiday allowances and substantial in-store discounts, all while working in the iconic Knightsbridge location. With a commitment to empowering employees and celebrating diversity, Harrods provides a unique opportunity to thrive in a fast-paced environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land HR Services Advisor in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle specific employee queries or policy issues. This will show you're ready to hit the ground running!
✨Tip Number 3
Show off your Workday skills! If you've used it before, be ready to discuss how you’ve leveraged it in past roles. If not, brush up on its features so you can impress them with your knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Harrods family.
We think you need these skills to ace HR Services Advisor in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in HR services. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Expertise:Don’t shy away from sharing specific examples of how you've managed HR queries or supported projects in the past. We love seeing how you've made a difference in previous roles!
Be Data-Savvy:Since we value data insights, include any relevant experience you have with HRIS systems like Workday. Show us how you've used data to influence decisions and improve processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Harrods
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment law, HR policies, and the employee life cycle. Being able to confidently discuss these topics will show that you're not just familiar with the basics but are ready to provide expert advice.
✨Showcase Your Workday Skills
Since the role requires fluency in Workday, be prepared to discuss your experience with this HRIS. If you have specific examples of how you've used it to improve processes or data accuracy, share those during the interview.
✨Demonstrate Your Customer-First Mindset
Highlight your ability to build relationships and provide excellent service. Think of examples where you've gone above and beyond for colleagues or clients, as this will resonate well with their focus on a customer-first approach.
✨Be Data Savvy
Prepare to talk about how you've used data insights in previous roles to influence decisions or mitigate risks. This will show that you can leverage data effectively, which is crucial for the HR Services Advisor position.
