Guest Experience Lead – Front of House (Luxury Salon)

Guest Experience Lead – Front of House (Luxury Salon)

Full-Time No working from home possible
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Harrods Drybar in Knightsbridge is recruiting a Front of House Coordinator to lead the client experience from arrival to departure. You will greet clients, manage bookings, and support a seamless salon flow, ensuring every touchpoint reflects the Harrods and Drybar standard.

You will collaborate with stylists and management to uplift service quality, maintain records, and contribute to a warm, premium guest journey across all interactions.

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Guest Experience Lead – Front of House (Luxury Salon) employer: Harrods

At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.

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Contact Details:

Harrods Recruitment Team