Harrods Wellness Clinic is seeking an Assistant Manager to support the Operations Manager and lead the Front of House team in delivering exceptional sales, service and guest experience. You will coach staff, monitor performance, and ensure the team has the tools to perform effectively while maintaining Harrods’ renowned standards.
The role involves senior-level handling of customer issues, complex complaints and inquiries at the Front of House, with a focus on providing a seamless and luxurious
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Front of House Leader – Wellness Clinic employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
