Harrods Wellness Clinic seeks an Assistant Manager to support the Operations Manager in leading the Front of House team to deliver exceptional sales, service and guest experience. You’ll coach staff, drive performance improvements and ensure the team has the tools to perform at their best.
You will operate at a senior level resolving customer issues in FOH, including complex complaints and enquiries, while contributing to recruitment and people development across the clinic.
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FOH Assistant Manager, Luxury Wellness Clinic employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
