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- Tasks: Resolve employee relations issues and support HR functions in a dynamic retail environment.
- Company: Join Harrods, a luxury department store known for top designers and exceptional shopping experiences.
- Benefits: Enjoy a hybrid work model, career growth opportunities, and a supportive team culture.
- Why this job: Be part of a mission to inspire customers while developing your skills in a prestigious setting.
- Qualifications: Bring HR qualifications and experience in handling complex employee relations cases.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Our Employee Relations team is the first point of contact for resolving employee relations issues, combining employment law expertise with strong business knowledge. As an Employee Relations Specialist, you\’ll work closely with senior stakeholders in the retail sector, playing a key role in delivering effective solutions.
You\’ll handle complex employee relations matters, investigating cases and providing hands-on support. Additionally, you will guide internal partners across our HR functions, including Resourcing, Learning & Development, Reward, and Talent Development. You\’ll also be responsible for maintaining accurate records through our case management system and ensuring compliance with GDPR regulations.
Within this role, you will:
Offer feedback and coaching to managers during formal meetings and processes.
Support business change initiatives by calculating the people cost, monitoring progress, and assisting with communications.
Stay up to date on UK employment law, ensuring best practices are followed.
Liaise with the legal team when necessary for case advice or tribunal preparation.
This role operates Monday to Friday, and is a hybrid role with the requirement 3 days in the office 2 days working from home.
You will bring solid experience as an Employee Relations Specialist, where you\’ve successfully led complex cases from start to finish. Your expertise in employment law will allow you to confidently guide senior leaders through sensitive employee relations issues, offering practical solutions and strategic insights.
You will also:
Be a fair, values-driven individual who considers both the business and employees.
Have relevant HR qualifications and experience working in a large team.
Demonstrate strong organisational and communication skills.
Harrods is one of the world\’s leading luxury department stores and we\’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world\’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we\’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
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Employee Relations Specialist employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Familiarise yourself with the latest UK employment law and best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the HR and Employee Relations sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Harrods.
✨Tip Number 3
Prepare to discuss specific complex cases you've handled in the past. Be ready to explain your approach, the challenges faced, and the outcomes achieved, as this will showcase your hands-on experience.
✨Tip Number 4
Research Harrods' company culture and values. Understanding their mission and how they support employee growth will allow you to tailor your conversations and show that you're a great fit for their team.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Employee Relations Specialist. Focus on specific cases you've handled, your knowledge of employment law, and any relevant HR qualifications.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to guide senior leaders through complex employee relations issues. Mention your strong communication skills and how you can contribute to the team at Harrods.
Showcase Relevant Experience: When detailing your work history, provide examples of how you've successfully led complex cases from start to finish. Highlight your experience in liaising with legal teams and your understanding of GDPR compliance.
Demonstrate Cultural Fit: Harrods values diversity and authenticity. In your application, reflect on how your unique background and experiences align with their mission and culture, showcasing your values-driven approach.
How to prepare for a job interview at Harrods
✨Know Your Employment Law
As an Employee Relations Specialist, it's crucial to have a solid understanding of UK employment law. Brush up on recent changes and be prepared to discuss how these laws impact employee relations. This will show your expertise and confidence in handling complex cases.
✨Demonstrate Your Problem-Solving Skills
Be ready to share specific examples of how you've successfully resolved employee relations issues in the past. Highlight your approach to investigating cases and the solutions you implemented. This will illustrate your hands-on experience and ability to navigate sensitive situations.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, focus on how you convey information to various stakeholders, including senior leaders and HR partners. Practice articulating your thoughts clearly and concisely, as this will reflect your organisational skills.
✨Emphasise Your Teamwork Experience
Since you'll be working closely with different HR functions, it's important to demonstrate your ability to collaborate effectively. Share examples of how you've worked within a team to support business change initiatives or provide coaching to managers, showcasing your values-driven approach.
