Harrods is seeking a CRM Manager to lead the CRM & Digital personalisation team in shaping and delivering a robust publishing calendar across newsletters, brand communications and marketing. The role focuses on personalisation, AB testing and proving incrementality to support customer objectives.
You will collaborate with our Data Science team to maximise engagement, conversion and LTV via relevant messaging, channels and timing, while managing stakeholders and budgets in a fast-paced
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CRM & Personalisation Strategist (6-Month) employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
