Harrods is seeking a CRM Manager to join the CRM & Digital Personalisation team for a 6-month fixed term, with potential to go permanent. You will shape and execute the CRM publishing schedule across newsletters, brand media and marketing communications.
You will work with IT and stakeholders to set retention KPIs, manage budgets, and ensure campaigns are delivered on time, with a strong focus on segmentation and analytics.
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CRM & Personalisation Lead (6-Month) employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
