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- Tasks: Lead a team to create luxury content for Harrods' online platforms.
- Company: Harrods is a world-renowned luxury department store in Knightsbridge.
- Benefits: Enjoy hybrid working options and a supportive environment for career growth.
- Why this job: Shape the online experience of a prestigious brand while inspiring a creative team.
- Qualifications: Experience in managing editorial teams in fast-paced environments is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 52000 - 78000 £ per year.
Join to apply for the Copy Manager role at Harrods
Join to apply for the Copy Manager role at Harrods
Join Harrods as a Copy Manager and lead the creation of luxury-standard content that shapes our customers’ online experience and embodies our world-famous brand on a 11 month fixed term contract.
About The Role
As Copy Manager, you will be at the heart of delivering Harrods’ content strategy across our Creative and Brand Experience channels. Overseeing our e-commerce copy workflows, you’ll lead a talented team of copywriters and people managers, ensuring all product, brand and category page copy meets the highest standards of quality, consistency, and luxury tone of voice. Your work will influence not just what our customers read, but how they experience Harrods online, ensuring every interaction reflects our brand’s prestige.
Key responsibilities include:
- Overseeing all copy for our e-commerce platform, ensuring consistent luxury brand representation across every category.
- Managing high-volume workflows and deadlines while maintaining the highest standards of quality and tone.
- Building strong cross-functional relationships to strategically support digital and business objectives.
- Driving innovation in copy processes, exploring tools and technologies to enhance customer experience.
- Leading, developing, and inspiring a team of copywriters and people managers to deliver best-in-class content.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be a confident, creative leader with exceptional editorial standards and the ability to inspire high performance in a fast-paced environment. You understand the nuances of luxury brand communication and can balance creative excellence with operational efficiency. You thrive on collaboration, can adapt to evolving business needs, and have the strategic vision to shape the future of copy at Harrods. Your leadership style fosters inclusivity, growth, and innovation, empowering your team to deliver at their best.
You must have:
- Proven experience managing copy or editorial teams in a fast-paced e-commerce or luxury brand environment.
- Exceptional writing, editing, and tone-of-voice skills, with an eye for detail and brand consistency.
- Strong leadership, communication, and relationship-building skills across diverse teams.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Marketing, Public Relations, and Writing/Editing
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Industries
Retail
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Copy Manager employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Copy Manager
✨Tip Number 1
Familiarise yourself with Harrods' brand voice and luxury tone. Spend time exploring their website and social media to understand how they communicate with their audience, as this will help you align your approach during interviews.
✨Tip Number 2
Network with current or former employees of Harrods, especially those in marketing or copy roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare examples of your leadership experience in managing copy teams. Be ready to discuss specific challenges you've faced and how you drove innovation or improved processes, as this aligns with the role's responsibilities.
✨Tip Number 4
Stay updated on trends in luxury e-commerce and content marketing. Being knowledgeable about the latest tools and technologies can demonstrate your proactive approach and strategic vision during discussions with the hiring team.
We think you need these skills to ace Copy Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Copy Manager at Harrods. Tailor your application to highlight your experience in managing copy teams and delivering luxury-standard content.
Showcase Your Leadership Skills: In your CV and cover letter, emphasise your leadership experience. Provide examples of how you've inspired and developed teams in fast-paced environments, particularly in e-commerce or luxury brands.
Demonstrate Your Writing Expertise: Include samples of your writing that reflect a luxury tone of voice. Highlight your editing skills and attention to detail, as these are crucial for maintaining brand consistency at Harrods.
Tailor Your Application: Customise your CV and cover letter for the specific role. Use keywords from the job description to demonstrate that you meet the requirements and understand the nuances of luxury brand communication.
How to prepare for a job interview at Harrods
✨Showcase Your Leadership Skills
As a Copy Manager, you'll be leading a team. Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Share specific examples of how you've inspired creativity and maintained high standards in a fast-paced environment.
✨Demonstrate Your Understanding of Luxury Branding
Harrods is all about luxury, so make sure you convey your understanding of luxury brand communication. Discuss how you would maintain the brand's tone of voice across various platforms and how your previous experience aligns with this expectation.
✨Prepare for Workflow Management Questions
Given the high-volume workflows mentioned in the job description, be ready to talk about your experience managing deadlines and ensuring quality. Prepare examples that highlight your organisational skills and ability to handle multiple projects simultaneously.
✨Bring Ideas for Innovation
Harrods is looking for someone who can drive innovation in copy processes. Think about tools or technologies you've used in the past that enhanced customer experience and be ready to share these ideas during your interview.
