At a Glance
- Tasks: Lead a dynamic team to deliver exceptional cleaning operations in a luxury department store.
- Company: Join Harrods, a world-renowned luxury department store with a vibrant culture.
- Benefits: Enjoy a friendly work environment, career growth opportunities, and support for your development.
- Other info: Flexible working hours with a focus on teamwork and sustainability.
- Why this job: Make a real impact by leading a passionate team and embracing challenges daily.
- Qualifications: Experience in a management role within a cleaning or similar environment is essential.
The predicted salary is between 29880 - 36520 £ per year.
Delivering an exceptional cleaning operation within the best luxury department store in the world is no small ask and it is the proud responsibility of our Store Services team to achieve this excellence every day. At the heart of the operation is the Assistant Manager role; a high energy, people-centric position within the team which drives our ambition forward.
About the Role
- Team management is the main purpose of this role. You will be a present and driven leader who will passionately lead your team of 3 direct and 18 indirect reports, ensuring that all people management, performance conversations, upskilling and training is kept up to date.
- With a true commitment and dedication to your people, you will be a detailed and curious leader with a genuine interest in what makes your team strive for success.
- You must be able to work 5 out of 7 days on a rota pattern – this includes weekends, evenings and bank holidays. This role is working day shifts 6:00 AM-2:30 PM.
- Be a present, proactive and driven leader to your team of direct and indirect reports, lead from the front with a clear focus on leading through your people to deliver excellence.
- Take full accountability in organising the allocation of the Cleaning Operations and Team Leaders – always reviewing business needs and working on solutions and actions to overcome challenges faced.
- Introduce and oversee the recycling activity within the function; training and coaching your team of Operatives to ensure they collect and dispose of waste in line with our sustainability commitments.
- Help manage the use of, ordering of and storage of cleaning materials, uniforms and equipment ensuring that they are always safe, available and that the teams are confidently trained.
- Pivot the operation between the routine cleaning, the daily work and the reactive needs – constantly reviewing the priorities as the shift unfolds.
- Get the very best out of your people with proactive and consistent coaching.
About You
- You will have experience as an Assistant Manager in a cleaning environment, or a similar organisation which requires this type of reactive and proactive mentality.
- You will be a manager who spends regular and good quality time at the front of the operation with your operatives and team leaders.
- Strong communicator - you are able to really get to the heart of the challenges, issues or problems that an individual or team are facing.
- Have a strong HR policy awareness and will enforce and refer to this to ensure we operate what is right for our people at all times.
- Welcome, embrace and respond well to the unexpected – anything can happen (and does!) so reactiveness and problem solving is vital.
- Demonstrate resilience – this is key, and your calm approach and level thinking are valued.
- Fully flexible, you are able to work 5 out of 7 days on a rota pattern – this includes weekends, evenings and Bank Holidays.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Cleaning and Waste Operations Assistant Manager employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning and Waste Operations Assistant Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Harrods.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Harrods.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Harrods, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning and Waste Operations Assistant Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Harrods that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Harrods specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Harrods will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Harrods
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Harrods a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Harrods.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Harrods, showcasing your work ethic and the quality of your previous roles in janitorial services.
