At a Glance
- Tasks: Join our team to patrol and ensure safety for staff and visitors.
- Company: Harrods, a luxury department store with a vibrant culture.
- Benefits: Competitive salary, 21 days holiday, birthday off, and in-store discounts.
- Other info: Flexible shifts with opportunities for personal growth and career development.
- Why this job: Make a real impact on safety while working in a prestigious environment.
- Qualifications: Exceptional customer service skills and an SIA Door Supervisor license.
The predicted salary is between 12.6 - 15.4 £ per hour.
Our Security Team is looking for Uniformed Security Officers to join their diverse and experienced team. The Uniformed Security Officers are responsible for preventing and detecting offences against staff, visitors and contractors and will safeguard the company’s property, merchandise, monies and assets.
About the role
In this role you will work closely with a team of Uniformed Security officers to actively patrol the store and be on the lookout for potential offences. You’ll also liaise with employees, the public, and police on day-to-day security matters, meet with other investigative agencies and conduct inquiries on their behalf if needed. Meanwhile, you’ll keep up to date with any legislation that may affect your role. The role also necessitates a 4 on 4 off shift pattern that may include working at other Company premises and will include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Additionally, extra hours and/or days of work may be required and/or changed by the department, but with adequate notice (typically 48 hours) and therefore, a flexible approach is needed.
About You
You will be passionate about security and safety and curious about developing yourself. You will have proven experience of providing exceptional customer service, and have the ability to build strong relationships with your team. You will work in an environment that is highly detail focused and require you to deliver exceptional performance. You will also:
- Have exceptional interpersonal skills, as well as proficiency in conflict management and resolution techniques.
- Have mental resilience to occupational hazards like abusive and threatening behaviour, dealing with confrontation and pressures.
- Be able to demonstrate a high standard of personal appearance with a level of health and fitness that enables you to carry out the full duties associated with this position, which may include dealing with confrontational situations, as well as standing or patrolling for long periods of time.
- Have an SIA Door Supervisor license or be able to obtain the license if successfully offered.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return, you’ll enjoy a package that includes a competitive salary of £41,629, a company pension, 21 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information: Time Type: Permanent Department: Uniformed Security
Uniformed Security Officer in City of Westminster employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Uniformed Security Officer in City of Westminster
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Uniformed Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Harrods. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Uniformed Security Officer candidates.
✨Directly Apply to Harrods
Don’t forget to apply for the Uniformed Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Harrods.
We think you need these skills to ace Uniformed Security Officer in City of Westminster
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Harrods. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Harrods.
How to prepare for a job interview at Harrods
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Harrods.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Harrods.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Harrods.
