Harrods is seeking an Assistant Manager in Transaction Services to lead a team providing first-line support for large and complex transactions, including bank transfers and VAT invoicing, on site at our Knightsbridge store. You will coach, educate and guide your team to improve decision making, manage service levels and KPIs, and handle escalations with advanced risk management.
The role requires strong communication across stakeholders and a proactive, customer‑centred approach.
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Transaction Services Lead: Compliance & Team Coach in City of Westminster employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
