The Wellness Clinic at Harrods unites the world's best remedial, aesthetic and wellbeing specialists all under one roof. From dermatology to beauty acupuncture, full-body cryotherapy to mindfulness, the collection of bespoke services blends technology with ancient healing techniques for a truly holistic and harmonious approach to optimum health and wellbeing., The Assistant Manager within the Wellness Clinic is responsible for supporting the Operations Manager driving the Front of House team to deliver exceptional sales, service and experience for all customers. They will coach and work with the Front of House team to improve performance and service given to customers through ensuring they have the right tools to deliver in their role effectively.
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
- Support with recruitment, performance management, talent management, and any necessary people issues
- You must be effective at communicating and leading, acting as a role model through their behaviours
- You will operate at a senior level in resolving customer issues relating to FOH including handling complex complaints, requests and enquiries
Our Promise to You
The department offers good paths for career progression and personal development, and the skills and expertise you gain will be transferable, and highly coveted, in businesses across every industry. Our benefits package reflects the value you bring to our business. It includes up to 33% in-store discount, 22 days' annual leave, additional birthday off, season ticket loan, full access to our corporate health service and corporate discount for gym membership, restaurants, hotels and more.
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Front of House Assistant Manager in City of Westminster employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
