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- Tasks: Lead a team of ER Advisors and manage complex employee relations cases.
- Company: Join Harrods, a luxury department store known for its inspiring shopping experience.
- Benefits: Enjoy hybrid working, career growth opportunities, and a supportive environment.
- Why this job: Make a real impact in employee relations while developing your leadership skills.
- Qualifications: Experience in managing complex ER cases and strong communication skills required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
As an Employee Relations Assistant Manager, you'll lead a team of seven ER Advisors, guiding them through complex casework and ensuring high standards across all employee relations matters. You'll be the go-to expert for sensitive and high-risk cases, deputising for the ER Manager when needed, and shaping policies that keep us ahead of best practice.
Key Responsibilities
- Manage and coach a team of ER Advisors, driving performance and development.
- Lead on complex disciplinary, grievance, and performance cases, ensuring compliance with UK employment law.
- Support ER policy reviews and process improvements.
- Deliver ER training to managers and HR colleagues, building capability across the business.
- Monitor case trends and provide insights to senior leadership.
Depending on your role, you may be fully on-site or have a mix of on-site and home working - this is what we refer to as 'Hybrid'. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
You will be a confident leader with strong employee relations expertise along with people management experience. You'll thrive in a fast-paced environment, balancing complex casework with team leadership and strategic input.
Qualifications
- Have proven experience in managing complex ER casework, including high-risk and sensitive issues.
- Have a solid understanding of UK employment law and ACAS guidance.
- Be skilled in coaching and developing teams.
- Have excellent communication and influencing abilities, effectively work with senior leadership.
- Be resilient, maintain discretion, and have a proactive approach to problem-solving.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.
Employee Relations Assistant Manager in City of Westminster employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Assistant Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on UK employment law and ACAS guidance. Show us you know your stuff by discussing how you've handled complex ER cases in the past. We love a candidate who can back up their experience!
✨Tip Number 3
Don’t just focus on your qualifications; highlight your leadership skills too! Share examples of how you've coached teams or improved processes. We want to see that you can inspire and develop others.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining the Harrods family.
We think you need these skills to ace Employee Relations Assistant Manager in City of Westminster
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your experience in managing complex ER casework. We want to see how you've tackled high-risk and sensitive issues before, so don’t hold back on those examples!
Tailor Your Application: Read through the job description carefully and tailor your application to match. Use the same language and key phrases we’ve used to show you understand what we’re looking for.
Be Authentic: We love personality! Don’t be afraid to let your unique self shine through in your application. Share your story and what makes you passionate about employee relations.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Harrods
✨Know Your Employment Law
Brush up on UK employment law and ACAS guidance before your interview. Being able to discuss relevant laws and how they apply to employee relations will show that you’re not just knowledgeable but also ready to tackle complex cases.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and coached teams in the past. Highlight specific instances where your leadership made a difference, especially in handling sensitive or high-risk situations.
✨Be Ready for Scenario Questions
Expect to be asked about how you would handle various ER scenarios. Think through potential disciplinary or grievance cases and be prepared to discuss your approach, ensuring you demonstrate compliance with best practices.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role involves influencing senior leadership, being able to communicate your ideas effectively will be key. Consider doing mock interviews to refine your delivery.
