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- Tasks: Manage Data Subject Access Requests and Flexible Working Requests with precision and care.
- Company: Join Harrods, a luxury department store known for its inspiring shopping experiences.
- Benefits: Enjoy flexible working, 22 days' holiday, birthday off, and up to 33% in-store discount.
- Why this job: Be part of a dynamic team making a real impact on employee relations.
- Qualifications: Strong communication skills and attention to detail; understanding of GDPR is a plus.
- Other info: Embrace a culture that celebrates diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
As an Employee Relations Assistant, your two main responsibilities will be to manage and process Data Subject Access Requests received from employees and other data subjects in accordance with data protection regulations, particularly the General Data Protection Regulation. You will be responsible for the end management of all Flexible Working Requests that the company receives from our employees.
Responsibilities
- Receiving and documenting all DSARs submitted by data subjects through various channels including email and Workday.
- Verify the identity of data subjects to prevent unauthorized access to personal data.
- Serving as the primary point of contact for data subjects regarding their DSARs.
- Collaborating with internal departments, including Legal, Payroll, Corporate Health, Security and Customer Services to gather and validate requested personal data.
- Generating regular reports summarising statistics, processing times, and any notable issues or trends for internal review.
- End to end case management of Flexible Working Requests, ensuring line managers execute the process correctly, in line with our Flexible Working Policy, providing support where appropriate.
You will be a motivated individual that is able to take initiative to manage their own workload and process high volumes of work accurately and to deadline. You will have solid communication skills, being clear and concise, with a high level of written communication and excellent attention to detail. You will be able to handle sensitive and confidential information with discretion and integrity, and will have an understanding of data protection laws, particularly GDPR, and their implications for DSAR processing.
About Harrods
Harrods is one of the world's leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
Employee Relations Assistant in City of Westminster employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Assistant in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations and data protection. We recommend role-playing with a friend to get comfortable with your answers and show off your communication skills.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak, highlight your understanding of GDPR and how it relates to the position. This will demonstrate that you’re not just looking for any job, but that you genuinely want to work at Harrods.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Harrods team and ready to take on the challenge.
We think you need these skills to ace Employee Relations Assistant in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Assistant role. Highlight your experience with data protection regulations and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role requires solid written communication, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail. Remember, we value clarity just as much as you do!
Be Authentic: Don’t be afraid to let your personality shine through in your application. We love unique individuals who can bring their own flair to the team. Share your genuine interest in working for Harrods and how you align with our values.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harrods
✨Know Your Data Protection Basics
Before the interview, brush up on your knowledge of data protection laws, especially GDPR. Be ready to discuss how these regulations impact the processing of Data Subject Access Requests (DSARs) and why they are crucial in an Employee Relations role.
✨Showcase Your Communication Skills
As an Employee Relations Assistant, clear communication is key. Prepare examples of how you've effectively communicated with various stakeholders in the past. Think about times when you had to explain complex information simply or handle sensitive conversations with discretion.
✨Demonstrate Your Attention to Detail
This role requires a high level of accuracy. Bring examples of how you've managed detailed tasks in previous jobs. You might even want to mention any systems or processes you've used to ensure nothing slips through the cracks.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to DSARs or Flexible Working Requests. Practice your responses to scenarios where you need to verify identities or collaborate with other departments. This will show your problem-solving skills and ability to work under pressure.
