Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the brand on the shop floor and deliver exceptional customer experiences.
- Company: Join Harrods, a leading luxury department store with a vibrant culture.
- Benefits: Gain hands-on experience in fashion retail with growth opportunities.
- Why this job: Be part of a dynamic team and help shape the future of luxury menswear.
- Qualifications: Passion for fashion and a positive attitude; retail experience is a plus.
- Other info: Collaborative environment with diverse backgrounds and career development.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Are you passionate about menswear and looking to grow your career in fashion retail? We’re looking for enthusiastic and proactive individuals to join our Menswear team as Brand Specialists. This is a fantastic opportunity to gain hands‑on experience with one of our exciting and fast‑growing brands—ranging from heritage tailoring and contemporary streetwear to performance‑led apparel.
You’ll play a key role in supporting the brand’s presence on the shop floor, helping to deliver an exceptional customer experience while ensuring the brand is represented to the highest standard. Your product awareness and passion to nurture the brand, while maintaining a high level of brand representation, will drive you in seeing the brand succeed. You will do this by having great product knowledge, maintaining standards in front and back of house, working closely with internal and external stakeholders and sending weekly trade reports. Candidates must be open to working across any brand within the Menswear portfolio, depending on where their skills and experience are the best fit for the business.
As a Brand Specialist, you’ll be a key presence on the shop floor, helping to bring the brand to life for our customers. You'll provide product information, support with day‑to‑day operations, and help maintain a seamless and inspiring customer experience. Reporting into the Retail Manager, you’ll work alongside your team to deliver commercial success and outstanding service.
Key responsibilities include:
- Acting as a positive ambassador for both your brand and Harrods.
- Sharing product knowledge and offering personalised recommendations.
- Supporting a welcoming and memorable client experience.
- Ensuring stock is replenished and displays meet brand standards.
- Working collaboratively with your team and supporting wider retail operations.
This is a full‑time, on‑site role working 5 out of 7 days per week.
You’ll be passionate about delivering excellent service and excited to learn more about luxury retail and brand performance. Whether you have experience in retail or are just starting out, you’ll bring enthusiasm, curiosity, and a willingness to grow.
You will:
- Bring a positive attitude and enjoy working with people.
- Be proactive and eager to learn new things.
- Adapt quickly in a fast‑moving retail environment.
- Take pride in your work and have strong attention to detail.
- Thrive in a team environment and enjoy collaborating with others.
Harrods is one of the world’s leading luxury department stores and a destination for top designers, and the most sought‑after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a supportive environment to inspire your best work, we provide abundant opportunities to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Brand Specialist - Paul Smith in Cheltenham employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist - Paul Smith in Cheltenham
✨Tip Number 1
Get to know the brand inside out! Dive into Paul Smith's history, style, and current collections. This knowledge will not only impress during interviews but also help you connect with customers on the shop floor.
✨Tip Number 2
Network like a pro! Reach out to current employees or join fashion retail groups online. Building connections can give you insider tips and might even lead to a referral—always a bonus!
✨Tip Number 3
Practice your customer service skills. Role-play scenarios with friends or family to get comfortable with providing product recommendations and handling queries. The more you practice, the more confident you'll be!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Harrods team. Let’s make it happen!
We think you need these skills to ace Brand Specialist - Paul Smith in Cheltenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for menswear shine through! We want to see your genuine interest in fashion retail and how it aligns with our brand values.
Tailor Your CV: Make sure your CV is tailored to the Brand Specialist role. Highlight any relevant experience or skills that demonstrate your ability to deliver exceptional customer service and support brand representation.
Be Authentic: We love individuality! Don’t be afraid to showcase your unique personality in your application. Share what makes you stand out and how you can contribute to our vibrant team culture.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, so we can start reviewing it right away!
How to prepare for a job interview at Harrods
✨Know Your Brands
Before the interview, dive deep into the brands you'll be representing, especially Paul Smith and Polo Ralph Lauren. Familiarise yourself with their latest collections, brand history, and key values. This knowledge will not only impress your interviewers but also show your genuine passion for menswear.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or helped create a memorable shopping experience. This is crucial for a role that focuses on client interaction and brand representation.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be ready to share experiences where you worked effectively within a team. Highlight your ability to adapt and support your colleagues, as well as how you contribute to a positive work environment. This will resonate well with the interviewers looking for a team player.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the brand's future direction or the team dynamics. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it leaves a lasting impression!