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- Tasks: Engage customers as a caviar expert and lead tastings at our Fish counter.
- Company: Join Harrods, a luxury department store known for top designers and exceptional shopping experiences.
- Benefits: Enjoy 12 days' holiday, birthday off, up to 33% discount, and a company pension.
- Why this job: Be part of a vibrant team, delivering luxury experiences and building customer relationships.
- Qualifications: Passion for food, strong communication skills, and a desire to achieve sales targets.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
We’re currently looking for a part-time Caviar Brand Specialist to join our bustling Food Halls team for two days per week. Working on our Fish counter as part of a wider team, the Caviar Brand Specialist will be a caviar product expert, able to engage and delight Harrods’ customers through their knowledge and training.
About The Role
The Caviar Brand Specialist put customers at the heart of everything they do, building deep customer relationships and demonstrating exceptional product and Harrods knowledge. They build relationships across our Retail areas to help build a credible client portfolio, whilst ensuring they deliver exceptional sales and product training to the Food Halls’ Sales Associates.
The Caviar Brand Specialist’s “sales through service” approach naturally leads to achievement of revenue targets as well as repeat customer visits. They deliver and lead tastings for our clients as well as hosting caviar tasting events, demonstrating what exceptional luxury experience looks like.
About You
With a strong passion to work with food, along with proven experience working in Food Retail or Hospitality, you will also have best-in-class experience in providing a memorable service to our customers.
You will also:
- Have a passion for fine food (prior caviar knowledge is a bonus but not essential).
- Be dedicated and disciplined in your work.
- Have strong communication skills, and great attention to detail.
- Be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more. Your high standards will set you apart, taking pride in your appearance, punctuality and adherence to Harrods policies.
- Be self-motivated, with a naturally curious disposition, you will be keen to develop your product and industry knowledge.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, 12 days’ holiday, and your birthday off, up to 33% in-store discount (including across our Food Halls and restaurants), and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram #J-18808-Ljbffr
Brand Specialist - Caviar employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist - Caviar
✨Tip Number 1
Familiarise yourself with caviar and its varieties. Even if you don't have prior knowledge, showing a genuine interest in learning about the product can set you apart during interviews.
✨Tip Number 2
Engage with the Harrods brand on social media. Follow their accounts and interact with their posts to demonstrate your enthusiasm for the company and its offerings.
✨Tip Number 3
Network with current or former employees of Harrods, especially those in food retail or hospitality. They can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 4
Prepare to discuss your previous customer service experiences in detail. Highlight specific instances where you went above and beyond to create memorable experiences for customers.
We think you need these skills to ace Brand Specialist - Caviar
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what the Caviar Brand Specialist role entails. Focus on the key responsibilities and required skills, such as customer engagement and product knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in food retail or hospitality. Emphasise any previous roles where you provided exceptional customer service or worked with luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fine food and your ability to build customer relationships. Mention any specific experiences that demonstrate your sales achievements and product knowledge.
Showcase Your Personality: In your application, let your personality shine through. Harrods values authenticity, so share what makes you unique and how you can contribute to their culture of excellence.
How to prepare for a job interview at Harrods
✨Show Your Passion for Fine Food
Make sure to express your enthusiasm for fine food during the interview. Share any experiences you have with gourmet products, and if you have prior knowledge of caviar, don't hesitate to mention it. This will demonstrate your genuine interest in the role.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you built strong relationships with customers or went above and beyond to ensure their satisfaction, as this aligns perfectly with the 'sales through service' approach.
✨Research Harrods and Its Values
Familiarise yourself with Harrods' brand values and mission. Understanding what makes Harrods unique will help you articulate why you want to work there and how you can contribute to their goal of providing an inspiring shopping experience.
✨Prepare for Product Knowledge Questions
While prior caviar knowledge isn't essential, being prepared to discuss various types of caviar, its origins, and how it's served can set you apart. Consider brushing up on general food trends and luxury food items to showcase your commitment to learning and development.
