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- Tasks: Build deep customer relationships and deliver exceptional product training.
- Company: Join Harrods, a leading luxury department store with a vibrant culture.
- Benefits: Enjoy a competitive benefits package, including discounts and holiday perks.
- Why this job: Be part of a luxury experience and make a real impact on customer satisfaction.
- Qualifications: Passion for food, strong communication skills, and a desire to learn.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 36000 - 60000 £ per year.
The Caviar Brand Specialist put customers at the heart of everything they do, building deep customer relationships and demonstrating exceptional product and Harrods knowledge. They build relationships across our Retail areas to help build a credible client portfolio, whilst ensuring they deliver exceptional sales and product training to the Food Halls\’ Sales Associates. The Caviar Brand Specialist\’s \”sales through service\” approach naturally leads to achievement of revenue targets as well as repeat customer visits. They deliver and lead tastings for our clients as well as hosting caviar tasting events, demonstrating what exceptional luxury experience looks like.
With a strong passion to work with food, along with proven experience working in Food Retail or Hospitality, you will also have best-in-class experience in providing a memorable service to our customers.
- Have a passion for fine food (prior caviar knowledge is a bonus but not essential).
- Be dedicated and disciplined in your work.
- Have strong communication skills, and great attention to detail.
- Be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more. Your high standards will set you apart, taking pride in your appearance, punctuality and adherence to Harrods policies.
- Be self-motivated, with a naturally curious disposition, you will be keen to develop your product and industry knowledge. Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. Harrods is one of the world\’s leading luxury department stores and we\’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world\’s most inspiring shopping experiences.
- Our Promise to You: Help us make the impossible possible for our customers and we\’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
- In return you\’ll receive an excellent benefits package, including a company pension, 12 days\’ holiday, and your birthday off, up to 33% in-store discount (including across our Food Halls and restaurants), and a season ticket loan.
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Brand Specialist - Caviar employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist - Caviar
✨Tip Number 1
Get to know the brand inside out! Dive deep into Caviar's history, products, and what makes it special. This knowledge will help you connect with customers and show them why they should choose Caviar.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your approach. Remember, it's all about building relationships and providing that exceptional service that keeps customers coming back.
✨Tip Number 3
Network like a pro! Attend food events or tastings to meet people in the industry. Building connections can lead to opportunities and insights that might just give you the edge in landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Harrods.
We think you need these skills to ace Brand Specialist - Caviar
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for fine food shine through! Mention any experiences or knowledge you have about caviar or luxury food items. We want to see that you're genuinely excited about the role and the products you'll be working with.
Highlight Your Customer Service Skills: Since this role is all about building relationships with customers, make sure to showcase your exceptional service skills. Share examples of how you've gone above and beyond for customers in the past. We value a 'sales through service' approach, so let us know how you embody that!
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is polished and free from errors. Double-check your spelling and grammar, and format your application neatly. This will show us that you take pride in your work and understand the high standards we uphold at Harrods.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company. Plus, it shows us that you're proactive and keen to join our team!
How to prepare for a job interview at Harrods
✨Know Your Caviar
Before the interview, brush up on your caviar knowledge. Familiarise yourself with different types, origins, and tasting notes. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples of how you've built strong customer relationships in previous roles. Highlight your 'sales through service' approach and how it led to repeat business. This is key for a Brand Specialist role!
✨Dress to Impress
Since Harrods is all about luxury, make sure you present yourself impeccably. Your appearance should reflect the high standards expected in the role. Think smart, polished, and professional.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your curiosity and ambition to learn more about the brand and its products. It’s a great way to demonstrate your enthusiasm for the position!