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- Tasks: Lead a dynamic team in a unique beauty retail environment.
- Company: Join the iconic Harrods brand and be part of something extraordinary.
- Benefits: Enjoy 22 days holiday, birthday off, and up to 33% discount.
- Why this job: Be a key player in creating magical customer experiences.
- Qualifications: Retail management experience; passion for people and leadership.
- Other info: Embrace growth opportunities in a vibrant, inclusive culture.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We’re currently looking for an Assistant Manager to join our welcoming and close‑knit H Beauty team in Lakeside. Harrods is bringing more magic, innovation, and theatre to the beauty market through our H Beauty standalone stores across the UK. H Beauty is no normal beauty hall, with a champagne bar, blow‑dry bar, interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focused on the experience customers have when they walk through our doors.
About the Role
As an exceptional leader, you will be responsible for building an exceptional team. You will work to achieve and deliver our business vision of the “Art of the Possible” in the beauty world. You’ll inspire your team to take pride in operational processes including visual standards and back‑of‑house. Being a relationship‑led manager, you will spot talent, bring in the right people to deliver the best service to our customers and beyond, with a passion for people development to create the managers of tomorrow. You will also collaborate with your Sales Manager and other business functions to coordinate and manage exciting projects.
In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, double time on bank holidays, up to 33% Harrods discount (including our restaurants), plus joining our pension scheme.
About You
You will have a strong retail management background (beauty industry experience desirable but not essential) and a proven track record of leading large teams. You will be a relationship‑led leader, ensuring all colleagues feel valued and included and helping your team be their best. Communication doesn’t stop with your team; you will actively seek constructive feedback for continuous improvement from business stakeholders. Be a relationship‑led manager who likes being on the floor with your colleagues helping your team be their best. Be resilient; actively seek constructive feedback for continuous improvement from your store stakeholders. Be self‑aware and comfortable operating in ambiguity; it’s a new concept, we are evolving as we work. Have an appreciation of and adherence to operational and safety standards. Be experienced in creative presentation of products or services.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought‑after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. Beyond a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate most of the skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Assistant Manager employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Harrods' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their magic.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired a team or improved processes. Being a relationship-led manager is key, so be ready to share how you've built strong connections with your colleagues.
✨Tip Number 3
Show off your creativity! Since the role involves creative presentation, prepare to discuss how you've previously showcased products or services in an engaging way. Bring your ideas to the table during the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Harrods family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share any experiences or moments that sparked your interest in beauty, and how you envision contributing to the magic at H Beauty.
Highlight Your Leadership Skills: As an Assistant Manager, we want to see your leadership style! Talk about your experience in leading teams, how you inspire others, and any specific examples of how you've developed talent in your previous roles.
Be Authentic and Personable: We value personality and authenticity, so don’t be afraid to let your true self come through in your application. Share stories that reflect your character and how you connect with others, as this is key to being a relationship-led manager.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Harrods.
How to prepare for a job interview at Harrods
✨Know the Brand Inside Out
Before your interview, dive deep into Harrods' history and values. Understand what makes H Beauty unique and how it fits into the larger Harrods experience. This knowledge will help you connect your answers to their vision of 'the Art of the Possible'.
✨Showcase Your Leadership Style
As an Assistant Manager, you'll need to demonstrate your leadership skills. Prepare examples of how you've built strong teams in the past, focusing on relationship-building and people development. Highlight any experiences where you’ve inspired others or improved team performance.
✨Emphasise Customer Experience
Harrods is all about creating magical experiences for customers. Be ready to discuss how you would enhance customer interactions in a beauty retail environment. Share specific ideas or past experiences that showcase your creativity in delivering exceptional service.
✨Be Open to Feedback
The role requires resilience and a willingness to seek constructive feedback. During the interview, express your openness to learning and adapting. Share instances where feedback has helped you grow, showing that you value continuous improvement in yourself and your team.
