Harrods is seeking an Administrator to act as the client liaison between workshops, Aftercare, and internal teams. You will verify invoices, log repairs, and ensure SLAs are met while coordinating communications with clients and brands.
The role is based on site in London with a focus on accuracy and efficient workflow handling. You will handle estimates, use the SSC system, and maintain logs for all repairs and brand communications, ensuring smooth dispatch and timely collection activities.
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Aftercare Operations & Client Liaison employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
