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- Tasks: Join our team as a waiter, delivering exceptional dining experiences at The Champagne Bar.
- Company: Harrods is a luxury department store redefining beauty and dining in the UK.
- Benefits: Enjoy a competitive salary, flexible working, 30 days' holiday, and generous discounts.
- Why this job: Be part of a vibrant team that values creativity and customer satisfaction in a unique setting.
- Qualifications: Previous hospitality experience in high-end environments and strong interpersonal skills are essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
We're currently looking for wait staff to join our welcoming and close-knit H beauty family at The Champagne Bar in Edinburgh.
Harrods is bringing more magic, innovation, and theatre not only to the beauty market but also to the dining industry through our H beauty standalone stores across the UK.
As this is not a normal beauty hall, we are bringing on board some of the highest profile partners in the business and aspire to provide a world class dining experience all within our unique H beauty playgrounds.
About the Role
Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our Restaurants family. Waiters across Harrods are flexible to our customers' needs and go above and beyond to make anything possible.
They know what it means to go the extra mile and nothing is too much trouble. In this role, you'll be assisting the Management team in running the restaurant effectively by maintaining high service standards and maximising sales, exceeding customer expectations.
About You
You'll be a trusted team player who has a strong track record of hospitality experience, with time spent working at a high end bar or café environment. Having great knowledge and a passion for food and drink, you'll have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance.
You'll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You'll have exceptional interpersonal skills and a good attention to detail. By being cool, calm and collected, you'll be able to manage all kinds of situations and think on your feet.
About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
More immediately, you'll benefit from:
- An excellent benefits package
- A competitive salary up to £15ph (this is made up of a generous base salary and service charge*)
- Company pension
- Flexible working
- 30 days' holiday (including bank holidays) and your birthday off
- Up to 33% in-store discount and access to our employee high-street discount portal
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.
AMRT1_UKCT
Waiter employer: Harrods Ltd
Contact Detail:
Harrods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarize yourself with the unique dining experience that The Champagne Bar offers. Understanding the menu and the high standards expected will help you stand out during the interview.
✨Tip Number 2
Showcase your flexibility and ability to handle various customer needs. Be prepared to share examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
✨Tip Number 3
Highlight your experience in high-end hospitality settings. Discuss specific situations where your attention to detail and interpersonal skills made a significant impact on the guest experience.
✨Tip Number 4
Demonstrate your passion for food and drink. Being knowledgeable about current trends and having a genuine enthusiasm for the culinary arts can set you apart from other candidates.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your previous hospitality experience, especially if you've worked in high-end bars or cafés. Use specific examples to showcase how you've gone above and beyond for customers.
Show Your Passion: Express your enthusiasm for food and drink in your application. Mention any relevant knowledge you have about the dining industry and how it aligns with the values of Harrods.
Demonstrate Interpersonal Skills: In your cover letter, highlight your exceptional interpersonal skills. Provide examples of how you've effectively managed customer interactions and resolved issues in a calm and collected manner.
Tailor Your Application: Customize your CV and cover letter to reflect the specific qualities and skills mentioned in the job description. Show that you understand the unique environment of The Champagne Bar and how you can contribute to its success.
How to prepare for a job interview at Harrods Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the expectations of providing exceptional service at The Champagne Bar.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to work well in a team and adapt to changing situations. Provide examples of how you've successfully collaborated with colleagues in high-pressure environments, showcasing your role as a trusted team player.
✨Emphasize Attention to Detail
Discuss your attention to detail when it comes to service standards and customer interactions. Mention any past experiences where your meticulous nature helped enhance the dining experience for guests.
✨Prepare for Situational Questions
Be ready to answer situational questions that assess your problem-solving skills. Think of scenarios where you had to think on your feet or manage difficult situations calmly, as this will demonstrate your ability to handle the dynamic environment at Harrods.
