At a Glance
- Tasks: Create magical experiences for guests, guiding them through a unique dining journey.
- Company: Join the iconic Harrods team in a vibrant, immersive restaurant setting.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Other info: Fixed term contract for 12 months with opportunities for growth.
- Why this job: Be the first point of magic for customers and make their visit unforgettable.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
Our hospitality team are now looking for an Immersive Experience Restaurant Host to create a warm, theatrical and memorable welcome, guiding customers through a story-led hospitality experience from arrival to departure. This role sits within an immersive, brand-led restaurant environment, where hospitality, theatre and customer connection come together to create moments of surprise and delight. As an Immersive Experience Restaurant Host, you will be the first moment of magic for our customers, helping to set the tone for a seamless, joyful and unmistakably Harrods experience. This is Fixed Term Contract for 12 months. About the Role As an Immersive Experience Restaurant Host, you will be responsible for owning the customer journey, creating a confident welcome and ensuring every guest is guided through the experience with warmth, clarity and care. You will support the smooth running of service by managing bookings, walk-ins, queues and guest flow, while working closely with front-of-house, dining, retail and kitchen teams to deliver a consistent, high-energy experience. Our Immersive Experience Restaurant Hosts also: Guide customers through each stage of their visit, managing flow, queues and expectations with clarity and control.
Immersive Experience Restaurant Host employer: Harrods Ltd
The Penthouse at Harrods offers an unparalleled work environment for those passionate about luxury hospitality and cocktail craftsmanship. With a commitment to employee growth, we provide extensive training and development opportunities, fostering a culture of creativity and excellence. Located in one of the world's most iconic retail destinations, our team enjoys a vibrant atmosphere that celebrates individuality and exceptional service, making it an ideal place for dedicated professionals to thrive.
