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- Tasks: Join our team as a waiter, delivering exceptional dining experiences at The Champagne Bar.
- Company: Harrods is a luxury department store known for top designers and an inspiring shopping experience.
- Benefits: Enjoy flexible working, competitive pay up to £15ph, 30 days holiday, and generous discounts.
- Why this job: Be part of a close-knit team in a unique beauty and dining environment that values your growth.
- Qualifications: Previous hospitality experience in high-end settings and strong customer service skills are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds to create an exceptional team.
We’re currently looking for wait staff to join our welcoming and close-knit H beauty family at The Champagne Bar in Newcastle.
Harrods is bringing more magic, innovation, and theatre not only to the beauty market but also to the dining industry through our H beauty standalone stores across the UK.
As this is not a normal beauty hall, we are bringing on board some of the highest profile partners in the business and aspire to provide a world class dining experience all within our unique H beauty playgrounds.
About the Role
Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our Restaurants family. Waiters across Harrods are flexible to our customers’ needs and go above and beyond to make anything possible.
They know what it means to go the extra mile and nothing is too much trouble. In this role, you’ll be assisting the Management team in running the restaurant effectively by maintaining high service standards and maximising sales, exceeding customer expectations.
About You
You’ll be a trusted team player who has a strong track record of hospitality experience, with time spent working at a high end bar or café environment. Having great knowledge and a passion for food and drink, you’ll have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance.
You’ll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional interpersonal skills and a good attention to detail. By being cool, calm and collected, you’ll be able to manage all kinds of situations and think on your feet.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
More immediately, you’ll benefit from:
- An excellent benefits package
- A competitive salary up to £15ph (this is made up of a generous base salary and service charge*)
- Company pension
- Flexible working
- 30 days’ holiday (including bank holidays) and your birthday off
- Up to 33% in-store discount and access to our employee high-street discount portal
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.
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Waiter employer: Harrods Limited
Contact Detail:
Harrods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with the menu and the unique offerings at The Champagne Bar. Knowing the details about the food and drink will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your previous experience in high-end hospitality settings. Be ready to share specific examples of how you went above and beyond for customers, as this aligns perfectly with the expectations for wait staff at Harrods.
✨Tip Number 3
Demonstrate your ability to work under pressure by preparing anecdotes from past roles where you successfully managed busy service periods. This will showcase your time-management skills and calm demeanour.
✨Tip Number 4
Engage with Harrods' social media platforms to understand their culture and values better. Mentioning insights from their posts during your conversation can help you connect with the team and show that you're a good fit for their environment.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant hospitality experience, especially in high-end environments. Emphasise your customer service skills and any specific roles that demonstrate your ability to go the extra mile.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and drink, as well as your understanding of the unique dining experience at The Champagne Bar. Mention how your skills align with their values and how you can contribute to their team.
Showcase Interpersonal Skills: In your application, provide examples of how you've successfully managed customer interactions in previous roles. Highlight your ability to remain calm under pressure and your attention to detail, which are crucial for this position.
Express Enthusiasm for the Brand: Demonstrate your knowledge of Harrods and its commitment to exceptional service. Mention any personal experiences you've had with the brand or its products, showing that you're genuinely excited about the opportunity to work there.
How to prepare for a job interview at Harrods Limited
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in high-end bars or cafés. Share specific examples of how you've gone above and beyond for customers, as this aligns perfectly with what the role requires.
✨Demonstrate Your Knowledge of Food and Drink
Be prepared to discuss your passion for food and drink. You might be asked about your favourite dishes or drinks, so having a few talking points ready can show your enthusiasm and expertise.
✨Exhibit Strong Interpersonal Skills
During the interview, focus on your ability to connect with people. Share stories that illustrate your exceptional interpersonal skills and how you handle various customer interactions, especially in challenging situations.
✨Emphasise Time Management and Flexibility
Talk about your time-management skills and how you adapt to changing circumstances. Provide examples of how you've successfully managed multiple tasks in a busy environment, which is crucial for a waiter role.
