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For Companies At a Glance
- Tasks: Lead impactful supply chain projects and drive meaningful change across teams.
- Company: Join Harrods, a luxury department store known for exceptional experiences.
- Benefits: Hybrid work model, career growth opportunities, and a supportive environment.
- Why this job: Make a real difference in a dynamic role with high visibility.
- Qualifications: Project management experience and strong communication skills required.
- Other info: Embrace diversity and individuality in a collaborative workplace.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our Supply Chain Innovation team are now looking for a Supply Chain Project Manager to lead and deliver impactful projects across our end‑to‑end supply chain network. This is a dynamic and high‑visibility role, partnering closely with teams across the business to embed meaningful change and ensure our supply chain continues to deliver the world‑class experience Harrods is known for.
About the Role
In this role, you will be responsible for delivering projects and business change initiatives on time, within budget, and in line with governance standards. You will oversee the full project lifecycle from initiation and discovery through to build, deployment, and hypercare ensuring integrated plans, risk management, and strong cross‑functional alignment. You will work closely with Procurement, IT, Buying & Merchandising, Retail, and wider Supply Chain teams, reporting to the Solutions & Transformation Manager. You will also manage a Project Coordinator, providing day‑to‑day leadership, coaching, and development to support high‑quality project delivery.
You will:
- Lead and coordinate cross‑functional project teams across the full lifecycle, ensuring resource plans, priorities, and workloads are effectively managed.
- Own all financial aspects of project delivery, including cost estimates, CAPEX and OPEX forecasting, tracking actuals, and maintaining financial accuracy.
- Produce and maintain project documentation such as Business Cases, PIDs, Change Requests, Project Plans, and Closure Reports.
- Deliver business change activities including impact assessments, training plans/materials, and adoption/readiness outputs to ensure benefits are realised.
- Build and maintain clear, proactive communication plans for sponsors, suppliers, and internal stakeholders.
- Support benefits realisation activity alongside the Solutions Manager to ensure projects meet defined outcomes.
This role is hybrid, 3 days in office per week. Primarily based in Hammersmith with occasional work in Thatcham and Knightsbridge.
About You
You will be an experienced and confident Project Manager who thrives in a fast‑paced environment and is motivated by delivering structured, high‑quality change. You bring a blend of strong governance capability and the adaptability required to manage a varied portfolio of 6–9‑month projects, supporting multiple stakeholders and operational teams. You will bring:
- Several years of end‑to‑end project delivery experience, ideally in a business‑focused or supply chain environment.
- A recognised project management qualification (e.g., APM, PMP, PRINCE2).
- Proven experience working with cross‑functional teams and engaging senior stakeholders.
- Strong organisational and communication skills, and confidence in presenting to diverse audiences.
- Experience working within structured project governance frameworks.
- A flexible, collaborative mindset and willingness to support wider initiatives as required.
- Ability to balance structure with adaptability, ensuring effective delivery in a dynamic environment.
Experience in IT project delivery is beneficial but not essential; technical depth is not required, but strong partnering with IT stakeholders is.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought‑after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Supply Chain Project Manager employer: Harrods Limited
Contact Detail:
Harrods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Project Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Harrods' supply chain processes. Show us you know how to lead projects and manage cross-functional teams effectively. Bring examples of your past successes to the table!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, be clear and concise when discussing your project management experience. We want to see how you can engage with diverse stakeholders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Harrods.
We think you need these skills to ace Supply Chain Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management, especially in supply chain environments. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just responsibilities. Use metrics where possible to demonstrate the impact of your work. We love numbers that tell a story about your success!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate clarity, and it helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets into the right hands. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Harrods Limited
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the impact of your work on the overall supply chain. This will show your depth of experience and ability to deliver results.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working closely with various teams, prepare examples that highlight your experience in cross-functional collaboration. Talk about how you’ve engaged with different stakeholders, managed conflicting priorities, and ensured everyone was aligned towards common goals.
✨Showcase Your Financial Acumen
As you'll be responsible for financial aspects of project delivery, brush up on your budgeting and forecasting skills. Be prepared to discuss how you've managed project budgets in the past, including any cost-saving measures you implemented and how you tracked financial performance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of situations where you had to pivot quickly due to unforeseen circumstances and how you maintained project momentum. This will demonstrate your flexibility and structured approach to project management.