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For Companies At a Glance
- Tasks: Deliver exceptional service in a luxury shopping environment, preparing food and beverages for discerning clients.
- Company: Join the iconic Harrods team, a leader in luxury retail.
- Benefits: Enjoy a competitive salary, generous holiday, and exclusive discounts.
- Why this job: Be part of a unique experience, creating memorable moments for clients.
- Qualifications: Experience in food and beverage service, with a flair for mixology or barista skills.
- Other info: Flexible hours, supportive culture, and opportunities for career growth.
The predicted salary is between 34850 - 34850 £ per year.
Overview
Harrods Private Shopping aims to be the ultimate luxury shopping and lifestyle destination. The Private Shopping Waiter will assist the Management team in running the Private Shopping areas by maintaining high service standards and exceeding customer expectations. You’ll be the gate keeper of the lounge area, assisting in preparing all food and beverage components, from preparing coffee to serving champagne and light refreshments, and working with Harrods’ most discerning clients. You’ll ensure the luxury standard of our private areas is maintained consistently throughout the department and that all areas are clean and comfortable.
About the Role
The Private Shopping Waiter is an integral part of the Private Shopping team based in our iconic Penthouse or Private Service Suite. You are responsible for offering a seamless and unrivalled client journey from the moment clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth product knowledge.
This role emphasizes collaboration and allows for meaningful interactions without the demands of regular hospitality schedules, in line with store hours of 10am to 9pm.
Below will be your day-to-day responsibilities:
- Greeting clients in a warm and friendly reception, remaining attentive throughout their visit, and providing prompt and efficient service.
- Make each client feel special and welcome by ensuring a strong customer focus and a desire to always go the extra mile to deliver exceptional experiences.
- Having full knowledge of our menu, allergens and alcohol list to answer guest queries quickly, knowledgeably and discreetly, in line with the highest standards.
- Organise and carry out all mise-en-place duties prior to and after service to the required standards.
About You
To excel in this role you\\\’ll have the following experiences and knowledge:
- Experience within Food and Beverage or within events
- Preferred experience within mixology, barista or silver service
- Ability to take food and beverage orders in a professional manner
- Ability to thrive under pressure and work with efficiency and pace to manage customer expectations
- Flexibility to operate between bartender and waiter
About Us
Harrods is one of the world\\\’s leading luxury stores and a destination for top designers and sought-after brands from around the globe. Join us to deliver exceptional service that reflects our authority as a long-standing icon, industry leader and innovator.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. We offer a friendly environment to inspire your best work, with opportunities and support to build an exceptional career across the varied specialisms of our business.
You’ll enjoy a package including a salary of £34,850 plus annual team bonus, 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants) plus joining our pension scheme.
Uniquely You
Harrods believes the personality and authenticity of our people set us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of a culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While adverts outline the ideal qualities, we value growth and individual strengths. If you do not meet every desired criteria but have the skills and genuine interest in Harrods, we encourage you to apply and align with our values.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information
Time Type: Permanent
Department: Personal & Private Shopping Services (Jocasta Pana (Inherited))
#J-18808-Ljbffr
Private Shopping Waiter employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Shopping Waiter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harrods and its Private Shopping services. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your service skills! Since you'll be working in a luxury environment, brush up on your food and beverage knowledge, especially around mixology and silver service. Being able to confidently discuss these topics will impress your interviewers.
✨Tip Number 3
Show off your personality! Harrods values authenticity, so let your true self shine during the interview. Share your experiences and how they’ve shaped your customer service approach, especially in high-pressure situations.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Harrods careers page. This way, you’ll ensure your application gets the attention it deserves and you can stay updated on your progress.
We think you need these skills to ace Private Shopping Waiter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick, especially in the context of luxury service.
Tailor Your Experience: Make sure to highlight any relevant experience you have in food and beverage or customer service. We love seeing how your past roles can translate into providing exceptional experiences for our clients at Harrods.
Be Specific About Your Skills: If you’ve got skills in mixology, barista work, or silver service, shout about it! Be specific about your abilities and how they can enhance the client journey. We’re looking for those little details that set you apart.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Harrods Careers
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu, including allergens and drink options. This will help you answer any questions confidently and show that you’re prepared to provide exceptional service.
✨Practice Your Greeting
First impressions matter! Practice a warm and friendly greeting that makes clients feel special as soon as they walk in. Remember, you want to set the tone for an unforgettable experience right from the start.
✨Showcase Your Flexibility
Be ready to discuss your ability to switch between roles, like bartender and waiter. Highlight any past experiences where you’ve thrived under pressure and managed multiple tasks efficiently.
✨Emphasise Customer Focus
Prepare examples of how you’ve gone the extra mile for customers in previous roles. This will demonstrate your commitment to providing personalised attention and intuitive service, which is key for this position.
