Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to enhance online customer journeys and drive digital initiatives.
- Company: Join Harrods, a luxury department store known for top designers and exclusive brands.
- Benefits: Friendly work environment, career growth opportunities, and support for your development.
- Why this job: Be part of a team that makes shopping an inspiring experience for customers.
- Qualifications: Strong analytical skills, management experience, and a passion for retail.
- Other info: Embrace diversity and individuality in a culture that celebrates uniqueness.
The predicted salary is between 28800 - 48000 £ per year.
The Online Trade Manager is responsible for managing and developing their team; providing clear direction, consistent feedback and coaching, with particular attention to the Trade core competencies as set out in the Development Framework. The role will see you manage divisional customer journey strategy & testing (navigation, search, VM & recommendations) through the team, ensuring leverage of relevant insight and analytics from available tools as well as developing and strengthening brand partnerships to secure exclusive product launches, optimise online visibility, and negotiate digital-first initiatives that differentiate the business from competitors.
Job Responsibilities include:
- Monitor digital trends and advancements to inform action plans, working with relevant teams to improve conversion.
- Upskill team members in line with the Development Framework, focusing on core trade competencies.
- Partner with content, marketing and CRM teams on the planning and execution of campaigns to drive high quality traffic and clicks, providing insight to ensure relevance and alignment to key trends & opportunities.
- Collaborate with peers & management team to drive engagement initiatives based on company survey insights.
About You:
The ideal candidate is commercially driven, highly analytical and a natural problem solver, with a proven track record of delivery in a fast-paced retail environment. They should be dynamic and resilient, able to anticipate challenges, unlock opportunities and effectively respond to change. It is important that you have strong market awareness and are passionate about exceeding customer expectations as well as management experience with a track record of team development and engagement.
- Clear communication both written and verbal.
- Enthusiastic and entrepreneurial, thriving in a dynamic and fast-paced environment.
- Open-minded with balanced judgment; confident in making decisions and accepting accountability for outcomes.
- Highly organised and reliable, able to prioritise effectively & delegate appropriately.
About Us:
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You:
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You:
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information:
Time Type: Fixed Term (Fixed Term)
Department: Online Trade (Vikki James)
Online Trade Manager employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trade Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Online Trade Manager role. Highlight your analytical skills and experience in managing teams, and don’t forget to showcase your passion for exceeding customer expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Harrods and making a difference in the online trade space.
We think you need these skills to ace Online Trade Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the Online Trade Manager position and how you can contribute to our mission at Harrods.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the job description. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your written application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and ideas. Remember, clarity is key in communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Harrods Careers
✨Know Your Digital Trends
Before the interview, brush up on the latest digital trends and advancements in online retail. Be ready to discuss how these trends can inform action plans and improve conversion rates. Showing that you’re on top of industry changes will impress your interviewers.
✨Showcase Your Team Development Skills
Prepare examples of how you've successfully developed and engaged teams in the past. Highlight specific coaching techniques or feedback methods you've used to upskill team members. This will demonstrate your ability to lead and inspire, which is crucial for the Online Trade Manager role.
✨Collaborate Like a Pro
Think about times when you've partnered with other teams, like content or marketing, to drive successful campaigns. Be ready to share insights on how you ensured alignment with key trends and opportunities. This shows you understand the importance of collaboration in achieving business goals.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. During the interview, be confident in your decision-making abilities and show that you can accept accountability for outcomes. Clear communication is key in this role, so make sure you convey your ideas effectively.
