Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the transformation of IT infrastructure across physical, virtual, and cloud platforms.
- Company: Join Harrods, a world-renowned luxury department store with a vibrant culture.
- Benefits: Enjoy a friendly work environment, career growth opportunities, and support for your development.
- Why this job: Be at the forefront of IT innovation and make a real impact on our cloud strategy.
- Qualifications: Strong technical skills in IT infrastructure and experience with automation tools.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity to join our IT team here at Harrods. You will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey.
About the Role
The Enterprise Services Principal Administrator will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods. This will cover both our current on-premises data centres and driving our move to the cloud as part of our cloud strategy. This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward.
About You
Our ideal candidate will be a technical leader across IT Infrastructure (IaC covering Ansible, Terraform, GitLab, Kubernetes, Entra, AD, VCF and Azure Infrastructure), that can also demonstrate clear leadership in infrastructure transformation, with a very clear focus on delivery and optimisation. It is important that you have detailed knowledge around the delivery of Infrastructure Automation and Orchestration (Ansible, Terraform, GitLab). As well as strong technical knowledge including Ubuntu, Red Hat, VMWare VCF, Data Centre, Enterprise networking, WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services, Load Balancing.
You will also have the following:
- Experience in Infrastructure (Azure, Entra, Active Directory).
- AWS E-mail services.
- Experience with managing Atlassian Confluence / Atlassian Jira.
- Solid understanding of governance policies, implementing and designing policies.
- Strong ability to influence and negotiate.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information
Time Type: Permanent
Department: IT Service Management
Enterprise Services Principal Administrator (Collab) in London employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Services Principal Administrator (Collab) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Harrods. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Infrastructure Automation and Orchestration. This will help you stand out during interviews.
✨Tip Number 3
Be ready to discuss your leadership style. Harrods is looking for someone who can influence and negotiate effectively, so think of examples where you've led teams or projects successfully.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Harrods team.
We think you need these skills to ace Enterprise Services Principal Administrator (Collab) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical expertise in areas like Azure, Ansible, and Terraform, as these are key for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Enterprise Services Principal Administrator role. Share specific examples of your past achievements in infrastructure transformation and how they relate to our needs.
Showcase Your Leadership Skills: Since this role requires clear leadership, don’t forget to mention any experiences where you’ve led projects or teams. We want to see how you can influence and negotiate effectively within a tech environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harrods!
How to prepare for a job interview at Harrods Careers
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Infrastructure as Code (IaC) tools like Ansible and Terraform. Be ready to discuss how you've used these technologies in past projects, as well as your experience with Azure and Active Directory.
✨Showcase Your Leadership Skills
This role requires a strong leader in infrastructure transformation. Prepare examples of how you've led teams or projects, focusing on delivery and optimisation. Highlight any instances where you've influenced decisions or negotiated outcomes successfully.
✨Understand Harrods' Vision
Familiarise yourself with Harrods' mission and values. Think about how your skills can contribute to making the shopping experience exceptional for customers. Being able to align your personal goals with the company's vision will impress the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential challenges related to cloud migration or infrastructure automation and be ready to discuss how you'd tackle them. This shows your proactive approach and readiness for the role.