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- Tasks: Lead the transformation of Harrods' cloud and on-premises infrastructure.
- Company: Join the iconic Harrods team, a leader in luxury retail.
- Benefits: Enjoy a friendly work environment, career growth, and support.
- Why this job: Be at the forefront of innovative IT solutions in a prestigious setting.
- Qualifications: Experience with VMWare, Linux, and cloud technologies required.
- Other info: Diverse culture that values individuality and growth.
The predicted salary is between 43200 - 72000 £ per year.
We have an exciting opportunity for an Enterprise Service Principal Administrator (Data Centre) to join our IT team here at Harrods. You will be responsible for the end-to-end physical, virtual, on premises, and cloud platforms across Harrods, supporting us as we navigate through the next part of our journey.
About the role
Harrods has been on a journey over the last 3 years, driving a modern infrastructure and application portfolio that is delivered on modern cloud and hybrid on-premises software driven data centre architecture. As an IT organisation, we are organically moving to thinking and operating in a ‘cloud native’ way. Our Infrastructure should be resilient, evergreen and we should operate a modern ‘as a service’ infrastructure that eliminates the need for large, expensive upgrade programs.
The Principal Administrator will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. This will cover both our current on premises data centres and driving our move to the cloud as part of our cloud strategy. They will be responsible for taking on the current Harrods IT strategy and driving it to delivery through the creation of the roadmaps, principles, and guiderails, while continuing to evolve the strategy alongside our Infosec and Architecture teams to ensure we have a secure and agile infrastructure/cloud platform. This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward.
The Principal Administrator will need to develop a strong partnership with our various Infrastructure and Application teams to gain a clear understanding of our current platforms, and to then develop a clear plan.
About you
Our ideal candidate will have the ability to quickly penetrate technology areas to solve problems, ask relevant questions, be proactive, take initiative, and drive for improvements and changes in approach. You will demonstrate a broad outlook and the ability to think medium to long-term, as well as being able to identify root cause of the problem and then establishing priorities. We are looking for someone who can demonstrate clear leadership and the ability to influence and persuade at all levels, as well as the ability to coach and mentor teams across the wider organisation.
You will also have the below:
- Experience in VMWare VCF and components including NSX-T, Avi, Tanzu.
- Experience in Infrastructure (Linux – Red Hat Enterprise Linux and Ubuntu, VMWare, HPe, Cisco).
- Experience in Container orchestration systems (Docker Swarm, Kubernetes) and container management.
- Detailed knowledge around the delivery of Infrastructure Automation and Orchestration (Ansible, Terraform, GitLab).
- Strong technical knowledge including Microsoft Technologies, Data Centre Management, Enterprise Networking, WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services and Load Balancing.
- Solid understanding of Infrastructure Security, PAM, IAM, Active Roles and AD & Entra ID.
- Ability to build a consensus and drive and agree technical direction.
- Well-developed written and communications skills.
- Strong ability to influence and negotiate.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information
Time Type: Permanent
Department: IT Service Management (Kashif Ghafoor)
Enterprise Services Principal Administrator (Cloud) in London employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Services Principal Administrator (Cloud) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Harrods and understand their cloud strategy. Be ready to discuss how your experience with VMWare, Linux, and container orchestration can help them achieve their goals.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your proactive approach and ability to drive improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Harrods team.
We think you need these skills to ace Enterprise Services Principal Administrator (Cloud) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Enterprise Services Principal Administrator. Highlight your experience with cloud platforms, infrastructure management, and any relevant technologies like VMWare and Kubernetes. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Harrods' journey towards a modern cloud infrastructure. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you've used them to solve real problems. Share specific examples where you’ve taken initiative or driven improvements in previous roles. We love a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Harrods!
How to prepare for a job interview at Harrods Careers
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMWare VCF, NSX-T, and the other technologies mentioned in the job description. Be ready to discuss how you've used these tools in past roles and how they can be applied to Harrods' cloud strategy.
✨Show Your Problem-Solving Skills
Prepare examples of how you've identified root causes of issues and implemented solutions in previous positions. This role requires a proactive approach, so think of specific instances where you took the initiative to drive improvements.
✨Demonstrate Leadership and Influence
Be ready to talk about your experience in leading teams and influencing stakeholders. Think of situations where you've successfully coached or mentored others, as this will show your ability to build partnerships across the organisation.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex technical concepts. Strong communication skills are essential for this role, so consider doing mock interviews to refine your delivery and ensure you come across as confident and knowledgeable.