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- Tasks: Lead the beauty category, delivering exceptional customer service and sharing product knowledge.
- Company: Join Harrods, a luxury department store known for its inspiring shopping experiences.
- Benefits: Starting salary of £29,000, commission, 22 days holiday, birthday off, and in-store discounts.
- Why this job: Be part of a dynamic team, shaping beauty trends and making a real impact.
- Qualifications: Passion for beauty, strong customer service skills, and a drive to exceed sales targets.
- Other info: Opportunities for career growth in a supportive and inclusive environment.
The predicted salary is between 29000 - 40600 £ per year.
H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focused on the experience our customers have when they walk through our doors.
Leading a category, you will provide world class customer service, and role model our Harrods Values with a can-do attitude. You strive to deliver above and beyond for your customers and colleagues every day. You always keep ahead of the game, researching new products before they launch, becoming well versed and ready to share your exceptional product knowledge. You love keeping up to date with the latest beauty trends, especially within your Category space.
About the Role
You will be accountable for delivering on trade targets and educating our valued customers on the best beauty products and routines. You will be an ambassador across the store for the Harrods Standard, The Beauty of Selling and be a go-to person for updated product knowledge and new brand/product launches. With this knowledge, you will be key in sharing trainings with the wider team as well as the in-store management team and our buying partners. You will oversee the stock operation for your category, closely collaborating with the operations team to achieve and maintain an accurate stock file at all times.
In return, you’ll enjoy a package that includes a salary starting at £29,000 plus commission, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants) and a season ticket loan.
About You
You will be beauty-obsessive. As a natural people-person you will be driven and motivated by helping others achieve our combined mission. You will be equally customer centric and excited by results - having perfected the art of delivering exceptional customer service alongside consistently achieving and exceeding sales targets. You will be continually learning and exploring new beauty trends and will be eager to share this with your colleagues.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Category Lead - Gondolas in Grays employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Lead - Gondolas in Grays
✨Tip Number 1
Get to know the company inside out! Research Harrods and its beauty department, especially the latest trends and products. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where you can meet them. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can demonstrate your customer service skills and product knowledge. Use real-life examples to showcase your experience and passion for beauty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Harrods family and ready to make an impact!
We think you need these skills to ace Category Lead - Gondolas in Grays
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your favourite products, trends, or experiences that showcase your enthusiasm. We want to see that you're not just knowledgeable but genuinely excited about the beauty world.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Category Lead - Gondolas. Highlight your customer service skills and any relevant experience that aligns with our Harrods Values. We appreciate when you take the time to connect your background with what we’re looking for!
Be Authentic: We value personality and authenticity, so don’t be afraid to let your true self come through in your writing. Share stories or examples that illustrate who you are and how you can contribute to our team. Remember, what makes you unique makes us exceptional!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward and user-friendly!
How to prepare for a job interview at Harrods Careers
✨Know Your Beauty Trends
Before the interview, dive deep into the latest beauty trends and products in your category. Be prepared to discuss what excites you about these trends and how they can enhance customer experiences at Harrods.
✨Showcase Your Customer Service Skills
Think of specific examples where you've gone above and beyond for customers in previous roles. Highlight your ability to connect with people and provide exceptional service, as this is key for the Category Lead position.
✨Research Harrods Values
Familiarise yourself with Harrods' core values and be ready to explain how you embody these in your work. This will show that you align with their mission and are committed to delivering a world-class experience.
✨Prepare Questions for Them
Have thoughtful questions ready to ask your interviewers about the role and the team. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
