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- Tasks: Manage Data Subject Access Requests and Flexible Working Requests with precision and care.
- Company: Join Harrods, a luxury department store known for its iconic shopping experience.
- Benefits: Enjoy flexible working, 22 days' holiday, birthday off, and up to 33% in-store discount.
- Why this job: Be part of a dynamic team making a real impact on employee relations.
- Qualifications: Strong communication skills, attention to detail, and understanding of data protection laws.
- Other info: Embrace a culture that celebrates diversity and offers excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As an Employee Relations Assistant, you will join the Employee Relations team to manage and process Data Subject Access Requests (DSARs) received from employees and other data subjects in accordance with data protection regulations, particularly the General Data Protection Regulation. You will be responsible for the end-to-end management of all Flexible Working Requests the company receives from our employees.
You will also be responsible for:
- Receiving and documenting all DSARs submitted by data subjects through various channels including email and Workday.
- Verifying the identity of data subjects to prevent unauthorized access to personal data.
- Serving as the primary point of contact for data subjects regarding their DSARs.
- Collaborating with internal departments, including Legal, Payroll, Corporate Health, Security and Customer Services to gather and validate requested personal data.
- Generating regular reports summarising statistics, processing times, and any notable issues or trends for internal review.
- End-to-end case management of Flexible Working Requests, ensuring line managers execute the process correctly, in line with our Flexible Working Policy, providing support where appropriate.
You will be a motivated individual who can take initiative to manage your own workload and process high volumes of work accurately and to deadline. You will have solid communication skills, being clear and concise, with a high level of written communication and excellent attention to detail. You will be able to handle sensitive and confidential information with discretion and integrity, and you will have an understanding of data protection laws, particularly GDPR, and their implications for DSAR processing.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Employee Relations Assistant employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on GDPR and data protection laws. Show us you know your stuff and can handle sensitive information with care. We love candidates who come prepared!
✨Tip Number 3
Practice your communication skills! As an Employee Relations Assistant, you'll need to be clear and concise. Try role-playing common interview questions with a friend to nail your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Harrods family.
We think you need these skills to ace Employee Relations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Assistant role. Highlight your experience with data protection regulations and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role requires solid written communication, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail. Remember, we value clarity just as much as you do!
Be Authentic: Don’t be afraid to let your personality shine through in your application. We celebrate uniqueness at Harrods, so share what makes you stand out and how your experiences align with our values. We’re looking for genuine passion!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Harrods Careers
✨Know Your Data Protection Basics
Make sure you brush up on your knowledge of data protection laws, especially GDPR. Being able to discuss how these regulations impact the role will show that you're serious about handling sensitive information responsibly.
✨Demonstrate Your Communication Skills
Since this role involves a lot of communication with employees and various departments, practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles.
✨Showcase Your Attention to Detail
Prepare to discuss situations where your attention to detail made a difference. Whether it’s managing DSARs or processing Flexible Working Requests, being able to highlight your meticulous nature will set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to employee relations. Think through how you would handle requests or issues while maintaining confidentiality and compliance with policies.
