CRM Campaign Lead (Email, SMS & Direct Mail)
CRM Campaign Lead (Email, SMS & Direct Mail)

CRM Campaign Lead (Email, SMS & Direct Mail)

Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead exciting CRM campaigns across email, SMS, and direct mail channels.
  • Company: Join a prestigious luxury department store with a focus on customer engagement.
  • Benefits: Enjoy flexible working, generous holiday, and amazing in-store discounts.
  • Why this job: Make an impact by optimising brand communications and enhancing customer experiences.
  • Qualifications: Experience in CRM channels, project management, and strong communication skills.
  • Other info: Be part of a dynamic team with opportunities for growth and creativity.

The predicted salary is between 28800 - 48000 £ per year.

A leading luxury department store is looking for a CRM Executive to support the CRM Manager. You will manage customer targeting for campaigns across various channels, optimise brand communications through analysis, and ensure the timely execution of CRM strategies.

The ideal candidate should have experience with CRM channels, project management, and excellent communication skills.

The role offers an excellent benefits package including flexible working, generous holiday, and significant in-store discounts.

CRM Campaign Lead (Email, SMS & Direct Mail) employer: Harrods Careers

As a leading luxury department store, we pride ourselves on fostering a dynamic and inclusive work culture that values creativity and collaboration. Our employees enjoy a comprehensive benefits package, including flexible working arrangements, generous holiday allowances, and substantial in-store discounts, all while having ample opportunities for professional growth and development within the retail sector.
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Contact Detail:

Harrods Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Campaign Lead (Email, SMS & Direct Mail)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at the luxury department store you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with CRM channels and project management. This will give you an edge during interviews and show that you mean business.

✨Tip Number 3

Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll perform when it counts.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!

We think you need these skills to ace CRM Campaign Lead (Email, SMS & Direct Mail)

CRM Management
Campaign Management
Customer Targeting
Brand Communication Optimization
Data Analysis
Project Management
Communication Skills
Email Marketing
SMS Marketing
Direct Mail Marketing
Timely Execution of Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM channel experience and any project management roles you've had. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the CRM Campaign Lead role. Share specific examples of your past successes in managing campaigns and optimising communications.

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. We appreciate a well-structured application that showcases your ability to convey ideas effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!

How to prepare for a job interview at Harrods Careers

✨Know Your CRM Channels

Make sure you brush up on your knowledge of CRM channels like email, SMS, and direct mail. Be ready to discuss how you've used these channels in past campaigns and the results you've achieved. This shows that you understand the tools you'll be working with.

✨Showcase Your Project Management Skills

Prepare examples of how you've successfully managed projects in the past. Highlight your ability to meet deadlines and coordinate with different teams. This will demonstrate your organisational skills and your capability to handle the responsibilities of the role.

✨Communicate Clearly and Confidently

Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. Use specific examples to illustrate your points during the interview. This will help you come across as confident and capable.

✨Research the Brand

Take some time to research the luxury department store and its brand values. Understanding their target audience and current marketing strategies will allow you to tailor your responses and show genuine interest in the company.

CRM Campaign Lead (Email, SMS & Direct Mail)
Harrods Careers

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