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- Tasks: Deliver customer orders and solve inquiries while driving a company van.
- Company: Join the iconic Harrods team in Knightsbridge.
- Benefits: Competitive pay, friendly work environment, and career growth opportunities.
- Why this job: Be part of a luxury brand and create magical experiences for customers.
- Qualifications: Valid UK driver’s license and strong communication skills required.
- Other info: Flexible shifts with a supportive team culture.
The predicted salary is between 13 - 16 £ per hour.
Our Distribution team are now looking for a van driver to support the Dispatch department in our Knightsbridge store. As a Harrods’ Dispatch driver, you will play a vital part in our Knightsbridge Dispatch team. Your responsibility is to ensure the prompt delivery of customer orders and to proactively address and solve any inquiries or concerns that may arise during these deliveries. Please note this position works shifts between the hours of 8am-9pm (subject to change in peak periods) 5 out of 7 days of the week with regular weekend work. Shifts are on a weekly rotation.
About the Role
Our drivers play an integral role in the delivery of day-to-day operations for our dispatch department, where we thrive together in bringing moments of magic to our customers and our team. In this role you will be responsible for:
- Safely and efficiently operate a company-provided dispatch van to deliver and pick up goods to and from various locations.
- Plan and follow the most efficient routes using GPS and company-provided technology to meet strict delivery deadlines.
- Load and unload the van carefully, ensuring that all items are securely packed and organised to prevent damage during transit.
- Conduct pre-trip and post-trip inspections of the vehicle, reporting any maintenance issues or damage immediately to management.
- Maintain accurate records of deliveries and pickups, including signing for packages and obtaining signatures from recipients.
- Communicate effectively with the dispatch team, customers, and other staff members to resolve any delivery issues or delays.
- Provide friendly and professional customer service during every interaction.
- Adhere to all traffic laws and safety regulations.
- Keep the vehicle clean and organised, both inside and out.
About You
- A valid UK driver’s license with a clean driving record.
- Proven experience as a van driver, delivery driver, or a similar role is preferred.
- Familiarity with local streets, neighbourhoods, and routes in the London area.
- Excellent time management and organisational skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Physical ability to lift and move heavy packages up to 25kg and to handle repetitive tasks.
- A positive attitude and a commitment to customer satisfaction.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information
Time Type: Permanent
Department: Knightsbridge Dispatch (Andrea Dudas)
Delivery Driver in Cheltenham employer: Harrods Careers
Contact Detail:
Harrods Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver in Cheltenham
✨Tip Number 1
Get to know the area! Familiarise yourself with local streets and shortcuts in London. This will not only help you plan efficient routes but also impress during interviews when you show your knowledge of the delivery landscape.
✨Tip Number 2
Practice your communication skills! As a delivery driver, you'll need to interact with customers and team members regularly. Try role-playing scenarios with friends or family to boost your confidence in handling inquiries and resolving issues.
✨Tip Number 3
Show off your organisational skills! When you apply, mention how you keep your vehicle tidy and manage deliveries efficiently. This will demonstrate your commitment to safety and professionalism, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Harrods team. Don’t forget to highlight your positive attitude and customer service skills!
We think you need these skills to ace Delivery Driver in Cheltenham
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a clean driving record and know your way around London streets like the back of your hand!
Be Organised: Since you'll be managing deliveries and pickups, it’s important to demonstrate your organisational skills. Mention any previous roles where you had to keep track of multiple tasks or manage time effectively.
Customer Service is Key: We’re all about providing a magical experience for our customers. Share examples of how you've delivered excellent customer service in the past, as this will show us you’re the right fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with Harrods. We can’t wait to hear from you!
How to prepare for a job interview at Harrods Careers
✨Know Your Routes
Familiarise yourself with the local streets and neighbourhoods in London. During the interview, you might be asked about your knowledge of efficient routes, so having a few examples ready will show that you're proactive and prepared.
✨Showcase Your Customer Service Skills
As a delivery driver, you'll be interacting with customers regularly. Prepare to share examples of how you've provided excellent customer service in the past. Highlight any situations where you resolved issues or went the extra mile for a customer.
✨Demonstrate Safety Awareness
Safety is key in this role. Be ready to discuss how you conduct pre-trip and post-trip inspections and your understanding of traffic laws. This shows that you take your responsibilities seriously and prioritise safety on the road.
✨Be Ready for Shift Work
Since the position involves shifts between 8am-9pm, be prepared to discuss your flexibility and willingness to work weekends. Showing that you're adaptable and can manage your time effectively will make you a strong candidate.
