Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Client Services Team and ensure top-notch customer experience.
- Company: Dynamic company in Yorkshire with a focus on print and customer service.
- Benefits: Competitive salary of £34k plus bonuses, with opportunities for growth.
- Why this job: Join a vibrant team and make a real difference in client satisfaction.
- Qualifications: Experience in customer service management and strong communication skills.
- Other info: Exciting opportunities available in various sectors, even confidential roles.
The predicted salary is between 34000 - 38000 £ per year.
Salary: £34k basic plus £4k bonus
Location: Yorkshire
- Daily management of the Client Services Team to include but not limited to the following:
- Stock lines are replenished in a timely fashion following procedures
- Artwork proofs are checked for accuracy before submission to the client
- Manage all bespoke customer requirements
- Monitor stocking levels and overstocked lines
- Manage quotations and ensure best buying
- Ensure all orders are processed in a timely fashion and deadlines are met
- Review high value purchase orders
- Purchase order progress
- Follow month end procedures to ensure all non stocked lines are invoiced, all PX charges are raised, backorders are monitored
- Have a vast amount of Point of Sale and Direct Mail Experience in addition to Operational Print knowledge
- Previous Customer Service Centre management experience
- Attention to detail and be totally service oriented and understand the “customer experience”
- Ability to identify key areas for improvement and implement strategic plans
- Effective communication and motivational skills
- Confident telephone manner
- Strong excel skills
Client Services Manager in Yorkshire employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Services Manager role. You never know who might have the inside scoop on unadvertised vacancies.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask about any upcoming opportunities.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, research the company and its culture. Use this info to craft a personalised message when you send your CV, highlighting how your skills align with their needs.
✨Tip Number 4
Keep an eye on our website! We regularly update it with new roles that might not be advertised elsewhere. By checking back often, you can jump on opportunities as soon as they pop up!
We think you need these skills to ace Client Services Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Manager role. Highlight your experience in managing teams, customer service, and any relevant print knowledge. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or customer satisfaction in previous roles. This helps us see the impact you've made.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through! A bit of warmth and authenticity can make your application stand out. We’re looking for someone who fits well with our team culture.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find other exciting vacancies that might catch your eye!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Stuff
Make sure you understand the ins and outs of client services management. Brush up on your knowledge of stock management, customer experience, and print operations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Client Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and motivational skills. Highlight any specific achievements that demonstrate your ability to drive results.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing tight deadlines or improving customer satisfaction. Think of real-life examples where you've made a positive impact, and be ready to share them during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the company's approach to client services or how they measure success in the role. It shows you're engaged and genuinely interested in the position.
