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- Tasks: Lead major client accounts and oversee direct-mail campaigns from planning to delivery.
- Company: A leading marketing production organisation with a focus on direct-mail fulfilment.
- Benefits: Competitive salary, benefits package, and opportunities to work with national brands.
- Why this job: Join a stable, growing company and make an impact on high-profile marketing campaigns.
- Qualifications: Experience in account management within direct-mail manufacturing and strong communication skills.
- Other info: Collaborative environment with significant investment in technology and career growth.
The predicted salary is between 42000 - 60000 £ per year.
A leading marketing production and direct-mail fulfilment organisation is seeking an experienced Account Director to oversee key client relationships and ensure the successful delivery of complex, high-volume direct-mail campaigns. This is a senior customer-facing role that requires deep, hands‐on understanding of Direct Mail manufacturing processes — not print management.
The successful candidate will be responsible for managing major accounts, guiding clients through the full production lifecycle, and ensuring operational excellence from brief to dispatch.
Key Responsibilities- Act as the strategic lead for major client accounts in the Direct Mail sector.
- Oversee the full lifecycle of direct-mail campaigns from planning to production and delivery.
- Work closely with production teams to forecast work volumes, book jobs accurately, and ensure smooth workflow.
- Provide expert guidance on print production, data handling, personalisation, enclosing, and postal optimisation.
- Anticipate client needs, resolve issues proactively, and ensure all projects meet quality, cost, and time expectations.
- Produce accurate job estimates and schedules, working collaboratively with internal manufacturing teams.
- Maintain strong, consultative relationships with senior client stakeholders.
- Analyse campaign performance and production data to drive continuous improvement.
- Proven experience as an Account Director, Senior Account Manager, or Client Services Lead within a direct-mail manufacturing environment.
- In‐depth understanding of print production, data processing, personalisation, enclosing, finishing, and mailing workflows.
- Experience forecasting workloads, planning capacity, and booking jobs directly into production.
- Highly organised, detail‐driven, and comfortable managing multiple complex live projects.
- Excellent communication skills and the ability to manage large clients with confidence and credibility.
- Commercially aware with strong problem‐solving and decision‐making skills.
- Competitive salary and benefits package.
- Opportunity to work with major national brands and high‐profile marketing campaigns.
- A stable, growing organisation with significant investment in technology and production capability.
- Supportive, collaborative operational and client‐service teams.
Account Director – Direct Mail in Westminster employer: Harrison Scott Associates
Contact Detail:
Harrison Scott Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director – Direct Mail in Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the direct mail industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your hands-on experience with direct mail processes. Share specific examples of how you've successfully managed campaigns from start to finish.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to show how your skills align with their needs in managing major accounts and delivering high-quality campaigns.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on the chance to work with major brands and exciting projects!
We think you need these skills to ace Account Director – Direct Mail in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director in Direct Mail. Highlight your experience with direct-mail campaigns and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in managing client accounts and direct-mail projects. We love a good story!
Showcase Your Communication Skills: Since this role involves managing major client relationships, make sure your application reflects your excellent communication skills. Whether it's through your writing style or the way you present your experiences, we want to see that you can engage effectively with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Harrison Scott Associates
✨Know Your Direct Mail Inside Out
Make sure you brush up on your knowledge of direct mail manufacturing processes. Understand the nuances of print production, data handling, and personalisation. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed major accounts. Highlight how you’ve built strong relationships with clients and navigated complex projects. This will demonstrate your ability to handle the senior customer-facing aspects of the role.
✨Be Ready to Discuss Campaign Performance
Familiarise yourself with key metrics related to campaign performance and production data. Be prepared to discuss how you've used this data to drive improvements in previous roles. This shows that you’re results-oriented and can contribute to continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current direct mail strategies and challenges. This not only shows your interest in the role but also gives you a chance to demonstrate your strategic thinking and understanding of the industry.
